Director of Cloud Platform & Operations

Experlogix•Salt Lake City, UT

About The Position

Experlogix is seeking a Director of Cloud Platform & Operations to lead its Cloud Operations and DevOps teams and evolve how the organization builds, operates, secures, and scales its cloud platforms. This is a senior technical leadership role combining people leadership with cloud architecture, DevOps, security, reliability, and automation. The director will assess current practices, identify opportunities for improvement, and establish standards that help engineering teams deliver software securely and efficiently. The role involves leading and developing Cloud Operations and DevOps team members and working closely with Engineering and Product leadership to ensure platforms support product and customer needs. Experlogix primarily operates in the Microsoft Azure ecosystem and is embracing AI and automation. The director will challenge manual processes, improve developer self-service, strengthen security, and explore ways to make cloud operations more proactive and efficient. This is a hands-on leadership position requiring someone who can set strategy and develop people while also engaging with architecture, pipelines, infrastructure, security controls, monitoring, and operational practices as needed.

Nice To Haves

  • Experience operating multi-tenant enterprise SaaS platforms.
  • Strong Microsoft Azure experience.
  • Experience with Azure DevOps and GitHub.
  • Experience implementing Infrastructure as Code using Terraform or Bicep.
  • Experience with Microsoft Entra ID, Azure RBAC, and cloud identity and security.
  • Experience with cloud security tooling such as Microsoft Defender for Cloud.
  • Experience with Azure Monitor, Application Insights, Log Analytics, and KQL.
  • Experience establishing or evolving SRE and Platform Engineering practices.
  • Experience with FinOps and cloud cost optimization.
  • Familiarity with security frameworks and practices such as SOC 2, ISO 27001, OWASP, and NIST.
  • Experience operating cloud platforms across multiple products, regions, or environments.
  • Experience supporting distributed engineering organizations.
  • Experience using AI and automation within DevOps, SRE, security, or cloud operations.

Responsibilities

  • Lead and manage the Cloud Operations and DevOps teams, providing direction, coaching, mentorship, and professional development.
  • Assess existing cloud architecture, DevOps, and operational practices and develop a strategy for continuous improvement.
  • Establish standards and best practices for Microsoft Azure, cloud infrastructure, networking, identity, access management, and platform services.
  • Strengthen cloud security, including identity and access, secrets management, vulnerability management, infrastructure hardening, and secure development and deployment practices.
  • Improve CI/CD, Infrastructure as Code, deployment automation, environment management, and developer self-service.
  • Establish practices for observability, monitoring, reliability, incident management, disaster recovery, and operational readiness.
  • Partner with Engineering teams to improve developer experience and reduce friction between writing software and safely running it in production.
  • Help evolve traditional DevOps practices toward a scalable platform engineering and self-service model where appropriate.
  • Establish standards and metrics for availability, reliability, performance, security, cloud consumption, and operational efficiency.
  • Manage and optimize cloud infrastructure costs while meeting performance, scalability, reliability, and security requirements.
  • Champion AI and automation to reduce repetitive operational work, improve troubleshooting and incident response, identify risks earlier, and increase team productivity.
  • Work with Engineering leadership to ensure platform capabilities and operational practices support product and customer needs.
  • Promote continuous improvement and operational ownership, including learning from incidents and addressing root causes.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Voluntary disability insurance
  • Company stock plan
  • Company bonus plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401(k) with company match
  • Teladoc virtual healthcare
  • Health Advocate Program
  • Paid holidays
  • Generous PTO
  • Flexible work environment
  • Opportunities for ongoing technical learning and career advancement
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