Director of Cloud Engineering

OpenLoop Health • Des Moines, IA

2d • Remote

About The Position

OpenLoop is hiring a Director of Cloud Engineering to define and lead the strategy, architecture, and operation of its cloud platform, primarily on AWS. The role owns the platform roadmap and technology standards across account structure, networking, compute, data, and disaster recovery, supporting OpenLoop and its subsidiaries.

The Director will hire, develop, and lead cloud and infrastructure engineers and managers, establish a culture of ownership and operational rigor, and provide self-service infrastructure and automation that enables product teams to deliver safely. The role partners with Security and Compliance to build regulatory controls into the platform and works with SRE on reliability, observability, incident response, resilience, and recovery. It also owns cloud cost visibility and optimization, and translates infrastructure needs and trade-offs for Product, Engineering, Security, and Finance leaders.

This position is remote within the United States, with collaboration anchored around Central time. OpenLoop describes its structure as relatively flat and encourages employees to contribute ideas and take ownership.

Requirements

• 10 or more years of experience in infrastructure, cloud, or platform engineering.
• At least 4 years of experience leading engineering teams.
• Deep, hands-on experience architecting and operating production workloads in AWS.
• Strong command of infrastructure as code, particularly Terraform.
• Experience with containers and orchestration, including Docker, Kubernetes/EKS, or ECS.
• Experience with CI/CD.
• A track record of improving reliability, security posture, and cloud cost efficiency at scale.
• Experience operating in regulated environments, such as HIPAA, SOC 2, HITRUST, or PCI.
• Clear communication skills and ability to set direction, explain rationale, and influence executives and engineers.

Nice To Haves

• Experience leading managers of managers.
• Experience with GCP or Azure.
• Healthcare or health technology experience, including systems that handle PHI.
• Experience leading cloud migrations, account or landing-zone redesigns, or platform consolidation after acquisitions.
• Familiarity with AI/ML infrastructure, including GPU workloads, model hosting, and data pipelines.
• AWS Professional-level certifications or equivalent.

Responsibilities

• Define the multi-year cloud platform roadmap, including account structure, networking, compute, data, and disaster recovery.
• Make decisions about platform standards and technology trade-offs.
• Hire, develop, and lead cloud and infrastructure engineers and managers.
• Set expectations, develop technical leaders, and foster ownership and operational rigor.
• Drive consistent infrastructure through Terraform or equivalent, CI/CD, and self-service tooling.
• Partner with Security and Compliance to embed HIPAA, SOC 2, and HITRUST controls, including identity and access, encryption, logging, audit readiness, and vulnerability management.
• Set SLOs, monitoring, and incident response standards with SRE.
• Own capacity planning, resilience, and backup and recovery for systems supporting patient care.
• Manage cloud spend visibility and optimization, including forecasting, tagging, and accountability.
• Explain infrastructure constraints and options to Product, Engineering, Security, and Finance leaders.
• Support platform needs across OpenLoop and its subsidiaries.

Benefits

• Medical, dental, and vision plans.
• Flexible Spending Accounts and Health Savings Accounts.
• Flexible PTO.
• 401(k) with company match.
• Life insurance.
• Pet insurance.
• Additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed