Director of Clinical Services

The Camp Recovery Center•Scotts Valley, CA

2d•$111,072 - $166,608

About The Position

The Director of Clinical Services provides leadership and clinical oversight to promote clinical excellence and patient-centered care. The role designs, implements, and sustains evidence-based treatment programs, such as CBT and DBT, to achieve measurable outcomes, meet regulatory requirements, and support recovery across the continuum of care. The director advances staff competencies and fidelity to established care models while fostering accountability, innovation, and continuous improvement. The position collaborates with interdisciplinary teams and organizational leaders to ensure consistent, high-quality clinical services aligned with the hospital’s mission and goals. The director leads clinical teams and operations, oversees staff development and supervision, and manages program development and evaluation. The role also supports regulatory compliance, quality improvement, crisis response, care coordination, and collaboration with facility leaders, community organizations, healthcare providers, and referral sources. This is a full-time salaried position.

Requirements

License-bearing master’s or doctoral degree in behavioral or mental health, such as an MSW, master’s in marriage and family therapy or professional counseling, PhD in clinical, counseling, or educational psychology, or PsyD.
At least 4 years of experience working with the facility’s clinical population.
At least 2 years of supervisory experience.
Familiarity with regulatory standards such as Joint Commission, CMS, and CARF, and experience ensuring compliance.
Excellent leadership, collaboration, and communication skills with audiences ranging from frontline clinical staff to facility leadership.
Independent clinician licensure, such as LCSW, LPC, LMFT, or psychologist license.

Nice To Haves

Master of Social Work (MSW/LCSW) is strongly preferred.
Experience in an inpatient psychiatric or behavioral health hospital.
Experience in the specialty provided at the facility, such as substance use or eating disorders.

Responsibilities

Provide strategic direction to clinical teams, including therapists, social workers, and other staff.
Oversee day-to-day clinical operations, budget management, marketing and strategic plans, and independent clinical decision-making for programs.
Promote accountability, continuous improvement, patient-centered care, efficiency, and collaboration between departments.
Serve on the facility leadership team and make clinical decisions to support quality care and organizational goals.
Provide direction, clinical consultation, case-planning oversight, and care-coordination oversight to staff.
Direct crisis intervention efforts and intervene when required.
Supervise, mentor, and support clinical staff and promote their professional growth and competency.
Provide clinical supervision as needed and ensure staff are trained in and consistently use evidence-based practices, assessments, measurement-based care, and evidence-based interventions.
Monitor fidelity of clinical programming and groups, and provide training when practice drift occurs.
Manage staff hiring, development, training, and performance management.
Review caseloads regularly to optimize service utilization.
Ensure staff maintain current certifications and meet regulatory requirements.
Develop and implement evidence-based clinical programs, including models such as CBT and DBT, and integrate evidence-based practices into treatment plans.
Evaluate clinical performance metrics, including service-delivery models, patient-reported outcomes, satisfaction, length of stay, treatment completion, and discharge effectiveness.
Conduct clinical audits to assess documentation quality, fidelity to care models, and appropriateness of levels of care.
Promote best practices in suicide risk assessment, safety planning, and risk mitigation across facilities.
Support continuity of care and partner with outpatient facilities to develop step-down processes.
Provide clinical oversight of other programs and levels of care as needed.
Ensure compliance with federal, state, and local regulations and accrediting-body requirements, including Joint Commission, CMS, CARF, and state licensing boards.
Monitor clinical performance and implement corrective actions as needed.
Oversee documentation and reporting to maintain accurate patient records.
Ensure safety and infection-control requirements are met.
Coordinate with facility leadership to align clinical services with hospital-wide initiatives, organizational initiatives, and values.
Act as a liaison between clinical staff, administration, and external partners.
Engage with community organizations and healthcare providers to improve patient access to services.
Maintain a limited caseload when necessary and provide onsite coverage for other programs.
Develop operating policies that align with regulatory requirements and standards of care.
Prioritize patient safety and address complaints when patient needs are unmet.
Participate in the facility’s on-call rotation as required.
Support business development, engage with local community groups, participate in educational events, and collaborate with referral sources.
Communicate professionally and effectively with patients, families, guests, and healthcare team members.
Comply with organizational policies, procedures, performance-improvement initiatives, and confidentiality requirements.
Maintain regular and predictable attendance, develop constructive working relationships, and foster trust, respect, and cooperation among staff.
Perform other functions and tasks as assigned.