Director of Clinical Services
About The Position
The Director of Clinical Services is a leadership role responsible for clinical excellence, operational performance, and team development within a clinic. The position partners with regional leadership to expand services, oversee clinical programming, and mentor clinicians, while contributing to clinical outcomes and business performance. The Director leads clinic operations and performance, develops clinical teams, manages business metrics, and provides clinical oversight. The role includes supervising and mentoring BCBAs, supervisors, and clinical staff; guiding professional development; monitoring service delivery and treatment outcomes; and partnering with families to support engagement and progress. The position is based in San Luis Obispo, California, and is full-time. Compensation is $99,500–$115,000 per year, with incentive compensation opportunities of up to 50% of annual income based on clinic performance. Relocation assistance is provided.
Requirements
- Active BCBA certification.
- Master’s degree in ABA, Psychology, Special Education, or a related field.
- At least 5 years of clinical ABA experience.
- At least 2 years of BCBA supervision experience.
- Experience mentoring staff and leading clinical teams.
- Strong understanding of clinic operations and P&L management.
- Proven ability to drive results, accountability, and team engagement.
- Excellent communication, organization, and leadership skills.
Responsibilities
- Oversee clinic performance, including service delivery, utilization, census, and staffing.
- Ensure clinical teams meet billable targets and service expectations.
- Monitor and improve clinical quality, supervision, and treatment outcomes.
- Ensure compliance with company policies, HIPAA standards, and regulations.
- Supervise, coach, and mentor BCBAs, supervisors, and clinical staff.
- Support professional development through training, feedback, and performance management.
- Lead provider meetings to address barriers, cancellations, and service utilization.
- Foster a collaborative, high-performing team culture.
- Own clinic P&L and key financial metrics.
- Analyze KPIs and implement data-driven improvements.
- Support budgeting, forecasting, and growth strategy.
- Provide case supervision and consultation.
- Oversee assessments, behavior plans, and treatment programming.
- Ensure timely completion of documentation and reports.
- Partner with families to support engagement and clinical progress.
Benefits
- Relocation assistance.
- Incentive compensation bonus opportunities of up to 50% of annual income based on clinic performance.
- Student loan repayment assistance/refinancing of $3,000 annually through Gradifi.
- In-house CEU events and $1,000 CEU reimbursement.
- Medical, dental, and vision benefits; company covers 100% of dental and vision and 90% of medical.
- Career development and advancement opportunities.
- Generous discretionary time off (DTO) and flexible scheduling.
- 401(k) retirement savings program.
- Mileage and phone reimbursement.
- Supportive company culture where contributions are recognized.
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What This Job Offers
Job Type
Full-time
Career Level
Director
