Director of Clinical Services

Summit BHC

6d•$113,000 - $150,000•Onsite

About The Position

The Director of Clinical Services manages and oversees the clinical department’s day-to-day operations, including planning, implementing, and evaluating clinical care systems and client health outcomes. The role provides direct supervision to clinical staff and indirect guidance to other staff on clinical programming and treatment expectations to promote effective and safe therapeutic practices. It leads counseling and social work programs, including psychosocial assessments, groups, family therapy, and the development, implementation, and review of treatment plans. The Director oversees clinical programs, multidisciplinary treatment team processes, discharge planning, and community resource referrals. The position is onsite at Fair Oaks Recovery Center in Sacramento, California. It includes clinical program leadership, staff supervision and development, quality and safety oversight, clinical consultation, chart and caseload review, coordination with marketing on community relations and referral development, and participation in facility operations as needed. The position may include a limited caseload, coverage for other programs, training, case consultation, and Administrator on Call coverage during or after program hours.

Requirements

Master’s degree from an accredited school in a clinical, psychology, or social-service-related field.
Five or more years of experience in addiction treatment, inpatient or outpatient, with individuals with substance use disorders and/or co-occurring substance use and psychiatric disorders, unless state requirements specify otherwise.
State-issued licensure.
CPR certification and de-escalation training; training is available upon hire and offered by the facility.
Two or more years of supervisory or management experience.
Skills in therapy and assessment; considerable knowledge of social work principles and practice, social health and welfare programs, laws governing eligibility for these programs, and regulatory standards.

Nice To Haves

Two years’ experience in 24/7 inpatient or residential treatment settings serving individuals with substance use disorders and/or co-occurring substance use and psychiatric disorders.
Licensure status allowing independent practice and supervision of other entry-level clinicians is strongly preferred.
Supervisory clinical licensure or eligibility to obtain supervisor licensure within 90 days of hire is strongly preferred.
First aid may be required depending on state or facility.

Responsibilities

Plan, develop, and implement evidence-based clinical programming, including clinical unit schedules, and review program progress, quality, and effectiveness.
Identify and prioritize important issues and collaborate with department and corporate leaders as needed.
Communicate instructions, expectations, and timelines clearly to staff.
Support and instruct direct care staff on treatment programs and service delivery based on clients’ treatment plans and clinical needs.
Ensure clinical programming, staffing, and documentation comply with regulatory requirements and standards of care, and that programming is appropriate to client needs.
Establish methods to evaluate clinical care practices; develop plans for new or revised programs; and use relevant studies and research to develop clinical services.
Serve as Chief Health Care Disparity Officer, identifying and analyzing disparities and leading activities to reduce them in coordination with the QAPI Committee and under oversight of the MEC and Governing Board.
Lead staff hiring, orientation, performance assessment and management, motivation, training, scheduling, and coaching to meet department goals.
Maintain staffing productivity aligned with client census and limit unnecessary overtime or excessive staff work hours.
Manage staff scheduling and maintain a contingency staffing plan.
Maintain accountability expectations for self and staff, and engage staff in quality and safety practices to sustain measurable compliance.
Identify staff educational needs and ensure they are addressed through education programs attended by staff.
Hold staff accountable for non-compliance, client safety concerns, attendance, policy adherence, behavior, and compliance with the code of conduct.
Provide clinical consultation and oversee case planning and care coordination.
Ensure clinical staff conduct and document individual, family, and collateral contacts in the medical record.
Monitor and review client discharge and after-care plans to ensure they are arranged and appropriate.
Review and audit charts for documentation quality and completeness, and regularly review caseloads for appropriate service utilization.
Direct and oversee program operations, including independent decisions requiring clinical expertise.
Coordinate with marketing to develop and implement community relations and referral development; contribute suggestions that promote a positive professional image and define the facility’s market niche.
Provide onsite coverage for other programs when needed; develop and execute programs according to market needs; and provide training, case consultation, and Administrator on Call coverage as needed.
Conduct assigned Leadership Rounds, observing and promptly identifying environment-of-care, safety, and infection-control concerns and providing real-time education on facility processes.
Maintain awareness of community and market activities, other providers, local payor needs, and the political climate related to mental health.
Carry a limited caseload as needed.
Schedule and facilitate regular treatment team meetings.
Provide individual and group supervision to clinicians.