Director of Clinical Services

Tri-Cities Chaplaincy • Richland, WA

2d • Onsite

About The Position

The Director of Clinical Services is responsible for assisting and consulting with the Chief Clinical Officer to provide leadership, direction, growth, outreach, and administration of Hospice operations and to ensure accomplishment of strategic objectives. The Director is responsible for directing, supervising, and coordinating activities of various clinical Hospice patient care services.

Requirements

• Current Washington State Registered Nurses License
• Graduate of an accredited school of Nursing; Bachelor of Science degree in Nursing
• MSN, MHA, or MBA or four years of suitable management/ supervisory experience and four years of clinical
• Minimum of two years of clinical experience (hospice, home health preferred) with a minimum of two years of management/ supervisory experience.
• Certification in Hospice and Palliative Care Nursing must be attained within three years of employment.
• Experience in program development, coordination, and management.
• Access to transportation
• Valid Washington State driver’s license and automobile liability insurance.
• Excellent leadership and interpersonal skills
• Strong organizational and time management abilities to handle multiple tasks and priorities.
• Proficiency in computer applications, particularly electronic health records.
• Knowledge and understanding of Hospice Care concepts and philosophies.
• Ability to communicate and respond effectively with patients, families, and others in both routine and crisis situations.
• Ability to develop and deliver presentations to large and small groups.
• Knowledge of continuous quality improvement management principles and practices applicable to the clinical setting.
• Demonstrate support and adherence to the agency’s Mission, Vision, and Values.
• Maintain reliable personal transportation.
• Maintain a valid driver’s license and vehicle insurance per state requirements.
• Satisfy state and agency health requirements by providing proof of immunization, declinations, or approved accommodations as applicable.
• Pass criminal background and drug screenings.
• Meet the physical and environmental requirements of the position, with or without reasonable accommodation.
• Complete agency and departmental orientation and required training programs.
• Complete ongoing education, policy reviews, and training be designated deadlines.
• Maintain current licensure(s) and certifications(s) required for the role.
• Read, write, speak, and understand English fluently.
• Be available to work as assigned or scheduled.

Nice To Haves

• Experience in oncology, home health, or hospice.

Responsibilities

• Assisting and consulting with the Chief Clinical Officer to provide leadership, direction, growth, outreach, and administration of Hospice operations.
• Ensuring accomplishment of strategic objectives.
• Directing, supervising, and coordinating activities of various clinical Hospice patient care services.
• Participate in education and outreach activities to promote agency programs, including hospice care, advanced planning, and bereavement services.
• Maintain knowledge of and comply with agency policies, procedures, and practices.
• Protect patient and agency information per HIPAA guidelines. Only access information on a need-to-know basis.
• Complete agency and departmental orientation and required training programs.
• Complete ongoing education, policy reviews, and training by designated deadlines.
• Maintain current licensure(s) and certifications(s) required for the role.
• Read, write, speak, and understand English fluently.
• Be available to work as assigned or scheduled.

Benefits

• Vacation: Accrued each pay period based on your hours worked.
• Sick Leave: Accrued in accordance with Washington State Sick Leave Law.
• Wellness Days: After completion of the 90-day introductory period, employees may convert up to two (2) accrued sick days annually into wellness days.
• Paid Holidays: Ten (10) paid agency observed holidays per year, available upon hire.
• Bereavement Leave: Three (3) days for the loss of an immediate family member. Two (2) days for the loss of a household pet or service animal.
• Community Volunteer Day (Yay Day): One (1) paid day annually for volunteer service, granted each January.
• Health Insurance Benefits (Effective the first of the month following date of hire): Medical, Dental, and Vision Insurance.
• Employer Paid-Benefits: Basic Life and Accidental Death and Dismemberment (AD&D) Insurance (1x annual salary), Long Term Disability, Short Term Disability.
• Voluntary Benefits: Supplemental Life Insurance, AD&D (Additional coverage), and Pet Insurance.
• Voluntary Financial Protection Benefits: Hospital Indemnity, Critical Illness, and Accident Insurance.
• Air Ambulance: Discounted rate for Life Flight.
• Retirement 401(K) Plan: Employees may contribute upon hire; employer matching of up to 5% begins the following January or June depending on Hire date after 1 year of employment.
• Mileage Reimbursement: $0.72 per mile, for eligible positions. (Subject to change based on IRS rates)
• Premium Pay: Bilingual (Spanish) pay premium (subject to proficiency verification through ALTA language services)
• Certifications: Certification-based premium pay, as applicable and approved.
• Tuition Assistance: Up to $5,250 annually after one (1) year of employment.
• Professional Development: Access to continuing education through platforms such as Relias Learning and CAPC.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager