Director of Clinical Services
About The Position
The Director of Clinical Services is a leadership role responsible for clinical excellence, operational performance, and team development within a clinic. Working closely with regional leadership, the Director expands services, oversees clinical programming, and mentors clinicians. The role shapes clinical outcomes and business performance through strategic leadership and accountability. The Director oversees clinic service delivery, utilization, census, staffing, billable targets, clinical quality, supervision, treatment outcomes, and compliance. The position also supervises and develops BCBAs, Supervisors, and clinical staff; manages clinic financial performance; and provides clinical oversight for cases, assessments, behavior plans, treatment programming, documentation, and family engagement.
Requirements
- Active BCBA certification.
- Master’s degree in ABA, Psychology, Special Education, or a related field.
- At least 5 years of clinical ABA experience.
- At least 2 years of BCBA supervision experience.
- Experience mentoring staff and leading clinical teams.
- Strong understanding of clinic operations and P&L management.
- Proven ability to drive results, accountability, and team engagement.
- Excellent communication, organization, and leadership skills.
Responsibilities
- Oversee clinic performance, including service delivery, utilization, census, and staffing.
- Ensure clinical teams meet billable targets and service expectations.
- Monitor and improve clinical quality, supervision, and treatment outcomes.
- Ensure compliance with company policies, HIPAA standards, and regulations.
- Supervise, coach, and mentor BCBAs, Supervisors, and clinical staff.
- Support staff development through training, feedback, and performance management.
- Lead provider meetings to address barriers, cancellations, and service utilization.
- Foster a collaborative, high-performing team culture.
- Own clinic P&L and key financial metrics.
- Analyze KPIs and implement data-driven improvements.
- Support budgeting, forecasting, and growth strategy.
- Provide case supervision and consultation.
- Oversee assessments, behavior plans, and treatment programming.
- Ensure timely completion of documentation and reports.
- Partner with families to support engagement and clinical progress.
Benefits
- Relocation assistance.
- Incentive compensation bonus opportunities of up to 50% of annual income based on clinic performance.
- Student loan repayment assistance or refinancing: $3,000 annually through Gradifi.
- In-house CEU events and $1,000 CEU reimbursement.
- Medical, dental, and vision benefits; the company covers 100% of dental and vision and 90% of medical.
- Career development and advancement opportunities.
- Generous DTO and flexible scheduling.
- Supportive company culture where contributions are recognized.
- 401(k) retirement savings program.
- Mileage and phone reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Director
