Director of Clinical Services

USPI • Irving, TX

11d • Onsite

About The Position

Baylor Scott & White Surgical Hospital Las Colinas is seeking a Director of Clinical Services for its Emergency Department, Post-Surgical Unit, and Case Management departments. The Director is responsible for these departments’ functions in support of the hospital’s mission, vision, and facility goals, and directs activities in accordance with nursing standards and applicable Joint Commission, Medicare, federal, state, and local requirements.

The Director identifies cost-effective systems to support departmental operations, taking business trends, resource availability, and customer needs into account. The role establishes effective working relationships with patients, physicians, employees, volunteers, and vendors; identifies and addresses variances using customer satisfaction data and employee involvement; and partners with senior management to meet facility goals. The Director also provides clinical coverage as an ED RN, PSU RN, or in Case Management as needed.

The position supervises registered nurses and medical assistants and interacts with patients, families, medical staff, and ancillary staff. The hospital describes its setting as a joint venture involving Baylor Scott & White Health, United Surgical Partners International, and local physicians. Its services include surgical and medical care across seven operating rooms, 12 private inpatient rooms, and a three-bed Emergency Department, with specializations including orthopedics, joint replacement, spine, urology, general surgery, and ENT.

Requirements

• Two to three years of management experience in a hospital setting.
• Graduate of an accredited school of nursing.
• Current Texas RN license.
• Current BLS certification.
• Obtain ACLS and PALS certifications within six months of hire.
• Excellent communication skills, including communication with staff and physicians.
• Good organizational habits and ability to adapt quickly to change.
• Excellent leadership and teaching skills.
• Ability to care for patients from infancy through geriatrics.
• Ability to prioritize and handle multiple projects.
• Basic knowledge of Performance Improvement methodology.

Nice To Haves

• Two to five years of staff nursing experience in Telemetry, Critical Care, or Medical Surgical.
• BSN preferred.

Responsibilities

• Direct the functions of the Emergency Department, Post-Surgical Unit, and Case Management departments in support of hospital mission, vision, and facility goals.
• Organize and direct departmental activities in accordance with nursing standards and applicable Joint Commission, Medicare, federal, state, and local guidelines.
• Identify cost-effective systems to support departmental operations while considering business trends, resource availability, and customer changes.
• Establish effective working relationships with patients, physicians, employees, volunteers, and vendors.
• Identify and remedy variances through customer satisfaction data and employee involvement.
• Work with senior management to meet facility goals.
• Function as an ED RN, PSU RN, or in Case Management as needed.
• Supervise registered nurses and medical assistants.
• Interact with patients, families, medical staff, and ancillary staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Director