Director of Clinical Services
About The Position
The Director of Clinical Services is a leadership role responsible for clinical excellence, operational performance, and team development within a clinic. The role partners closely with regional leadership to expand services, oversee clinical programming, and mentor clinicians. It shapes clinical outcomes and business performance through strategy, accountability, and a focus on quality care. The Director oversees clinic service delivery, utilization, census, staffing, clinical quality, supervision, and treatment outcomes. The role supervises and develops BCBAs, Supervisors, and clinical staff; provides clinical case oversight; and partners with families. It also owns clinic P&L and financial metrics, analyzes KPIs, and supports budgeting, forecasting, and growth strategy. The position is full-time and located in San Luis Obispo, California.
Requirements
- Active BCBA certification.
- Master’s degree in ABA, Psychology, Special Education, or a related field.
- At least 5 years of clinical ABA experience.
- At least 2 years of BCBA supervision experience.
- Experience mentoring staff and leading clinical teams.
- Strong understanding of clinic operations and P&L management.
- Proven ability to drive results, accountability, and team engagement.
- Excellent communication, organization, and leadership skills.
Responsibilities
- Oversee clinic performance, including service delivery, utilization, census, and staffing.
- Ensure clinical teams meet billable targets and service expectations.
- Monitor and improve clinical quality, supervision, and treatment outcomes.
- Ensure compliance with company policies, HIPAA standards, and regulations.
- Supervise, coach, and mentor BCBAs, Supervisors, and clinical staff.
- Support professional development through training, feedback, and performance management.
- Lead provider meetings addressing barriers, cancellations, and service utilization.
- Foster a collaborative and high-performing team culture.
- Own clinic P&L and key financial metrics.
- Analyze KPIs and implement data-driven improvements.
- Support budgeting, forecasting, and growth strategy.
- Provide case supervision and consultation.
- Oversee assessments, behavior plans, and treatment programming.
- Ensure timely completion of documentation and reports.
- Partner with families to support engagement and clinical progress.
Benefits
- Competitive compensation of $99,500K–$115,000K per year.
- Relocation assistance.
- Incentive compensation bonus opportunities of up to 50% of annual income based on clinic performance.
- Student loan repayment assistance/refinancing of $3,000 annually through Gradifi.
- In-house CEU events and $1,000 CEU reimbursement.
- Medical, dental, and vision benefits; company covers 100% of dental and vision and 90% of medical.
- Career development and advancement opportunities.
- Generous discretionary time off (DTO) and flexible scheduling.
- Supportive company culture where contributions are recognized.
- 401(k) retirement savings program.
- Mileage and phone reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Director
