Director of Clinical Services - Registered Nurse

COMPASS CARE LLC • Stamford, CT

7d • Hybrid

About The Position

CompassCare is seeking an experienced Registered Nurse to serve as its Director of Clinical Services. This is a hands-on leadership role responsible for clinical oversight, quality assurance, care coordination, education, and program development. The role is based in Fairfield County with regular work across Westchester County and Manhattan. CompassCare is the premier provider of concierge-level private-duty home care in the NY tri-state area, focusing on personalized, top-tier non-medical companion care to help clients maintain independence and quality of life at home.

Requirements

• Active Registered Nurse License
• Bachelor’s degree in nursing or related healthcare field
• Minimum five years of Nursing experience
• Including at least three years in Leadership, Case Management, Hospice, Geriatric Home Care, Or Related Clinical Work.
• Strong Knowledge of Aging, Chronic Illness, Dementia Care, Care Coordination and Quality Management
• Excellent Communication, Organizational and Interpersonal Skills

Nice To Haves

• Master’s degree in nursing healthcare administration or Related Field.
• Experience in Private Duty Home Care, Concierge Care, Hospice, Geriatric Care, Management or Quality Assurance Leadership.

Responsibilities

• Conduct comprehensive initial assessments and ongoing client reassessments, evaluating physical, cognitive, emotional, and environmental factors.
• Provide clinical oversight for clients experiencing significant changes in condition, safety concerns, injuries, hospitalization, or complex care needs.
• Develop, implement, and update individualized care plans.
• Coordinate services across physicians, therapists, discharge planners, social workers, and hospice providers.
• Coordinate client transitions between home, hospital, rehabilitation, assisted-living, skilled nursing, and hospice settings, including discharge planning and follow-up.
• Serve as a clinical advisor to clients and families, providing education on changing care needs, disease progression, and care options.
• Serve as the primary clinical resource for caregivers and office staff on care, documentation, dementia care, hospice care, and other clinical issues.
• Review and investigate clinical incidents and safety events (falls, wandering, medication concerns, skin integrity, hospital transfers), and lead follow-up and corrective action.
• Monitor clinical outcomes, conduct quality reviews and audits, and drive continuous improvement initiatives.
• Partner with a talent team to build training resources and competency programs for caregivers and clinical staff.
• Provide clinical guidance to the Administrator-on-Duty team, including triage processes and escalation procedures.
• Participate in clinical review and intake assessments for prospective clients, including home safety evaluations and staffing recommendations.
• Develop and maintain clinical policies, procedures, and best practice guidelines.
• Contribute to strategic planning alongside operations, client services, and executive leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Director