Director of Clinical Excellence
About The Position
The Director of Clinical Excellence is the clinical leader for SoLuna Mental Wellness, overseeing three clinics and a team of 20–40 therapists, supported by a Lead Therapist at each location. The role has authority over the clinical pillar of the organization and is focused on setting standards of care, developing clinicians, and maintaining clinical accountability rather than business operations. The Director partners with the Operations and Marketing pillars while representing the clinical perspective in areas such as billing, scheduling, marketing, and strategic goal-setting. The position also maintains a small personal caseload. SoLuna describes its clinical approach as high-warmth, high-expectation, and depth-informed. The Director leads clinical onboarding, training, and professional development; supports clinicians in developing their clinical identities; promotes sustainable practice and self-care; and takes corrective action when needed. The role helps maintain a warm, welcoming clinic culture and partners with Operations on recruiting to uphold clinical standards. SoLuna is an independently owned, multi-clinic mental wellness practice that emphasizes mentorship, peer community, and infrastructure that allows therapists to focus on care. The organization states that it is an equal opportunity employer committed to a diverse and inclusive workplace.
Requirements
- Master's degree in counseling, social work, marriage and family therapy, psychology, or a related field.
- Full Texas licensure as an LPC, LCSW, LMFT, or equivalent for at least two years.
- Experience in clinical mentorship or team leadership, including accountability conversations.
- Working knowledge of Texas mental health regulations.
- Proficiency with EHR systems and Microsoft 365.
- Warmth, directness, a sense of humor, and a resilient spirit.
Nice To Haves
- Supervisor designation.
- Background in or curiosity about depth psychology, such as Jungian, archetypal, or psychodynamic approaches.
Responsibilities
- Hire, develop, and support Lead Therapists, and mentor clinicians across all three clinics through them.
- Model and teach SoLuna's high-warmth, high-expectation, depth-informed approach to care.
- Lead clinical onboarding, training, and professional development.
- Help clinicians develop a grounded clinical identity.
- Partner with the Caseload Coach so clinical and performance coaching reinforce each other.
- Monitor burnout and overextension, and promote sustainable practice and self-care.
- Exercise clinical performance authority, including improvement conversations and corrective action.
- Maintain a warm and welcoming culture and clinic spaces.
- Partner with Operations on recruiting and maintain clinical standards in hiring.
- Represent the clinical perspective in billing, scheduling, marketing, and strategic goal-setting.
- Maintain a small personal caseload.
Benefits
- Competitive salary plus caseload and quarterly bonuses tied to clinical quality and team outcomes.
- Comprehensive employer-sponsored benefits.
- 11 paid holidays, including a personal day in the employee's birth month.
- Paid time off.
- Paid CEU coursework.
- Flexible scheduling and meaningful autonomy.
- Clinical community focused on depth and mutual support.
- Short-term disability.
- 401(k).
- Performance-based bonus.
- Company parties.
- Dental insurance.
- Health insurance.
- Training and development.
- Vision insurance.
- Wellness resources.
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What This Job Offers
Job Type
Full-time
Career Level
Director
