Director of Catering 2
About The Position
This position will support and rotate between two locations: UNE Portland and UNE Biddeford. Candidates should have a minimum of 3 years of catering management experience. Are you looking for a values-driven environment with opportunities to learn and grow? Do you want to join a fun, supportive team where you can build lifelong relationships? At Parkhurst Dining, a brand of Eat’n Park Hospitality Group, we’ve been creating smiles since 1949—one guest, one meal, and one team member at a time. Now we’re searching for a Director of Catering to join our team! Eat'n Park Hospitality Group represents a diverse family of brands that span more than a dozen states across more than 150 locations and with nearly 10,000 team members. We are a family-owned and operated company with deep roots that inspire our future. Our enduring commitment to our Core Values and our shared purpose, “to Create a Smile,” guide and fuel our growth as a group and as individuals. The Director of Catering is responsible for all catered functions from origination to execution in a department where the annual managed volume is above $600K annually. The Director of Catering is the top catering lead for a unit and is responsible for handling complex planning, revenue growth, and culinary partnership for catering across the entire unit. This role develops catering systems conducive to growth, innovation, and excellence in customer service and has the ability to use high levels of creativity in event planning and execution. The Director of Catering works on a consistent basis with sales personnel to generate new business and plans menus in accordance with customer expectations and budget. This individual coordinated the smooth execution of all catered events by serving as the principal contact, manager, and cost control and collection agent. The Director of Catering is responsible for department cash handling and verification of all sales and proper reporting for all interested parties and is also responsible for handling customer complaints and rectifying problem situations.
Requirements
- 12+ years of professional experience, including 7+ years in hospitality or high-volume catering
- Skilled in planning, executing, and managing catered events while building strong client relationships and delivering exceptional service.
- Ability to develop pricing, manage budgets, handle billing and cash reporting, and achieve revenue goals for catered functions.
- Experienced in coordinating catering operations, ensuring quality, efficiency, and compliance with safety and sanitation standards.
- Proven ability to train, mentor, and manage catering staff to maintain service excellence and adherence to Parkhurst standards.
Nice To Haves
- Degree in Hospitality Management, Culinary, or related field preferred.
Responsibilities
- Ensure every catered event exceeds client and guest expectations with high-quality service and presentation.
- Lead and support a skilled catering team in a collaborative and inclusive environment.
- Oversee all aspects of catering operations, from planning and execution to budgeting and client engagement.
- Build meaningful relationships with clients, guests, and team members while fostering trust, satisfaction, and memorable experiences.
- Grow professionally through leadership of complex events, innovation in catering, and team development opportunities.
- Handle all catered functions from origination to execution.
- Handle complex planning, revenue growth, and culinary partnership for catering.
- Develop catering systems conducive to growth, innovation, and excellence in customer service.
- Use high levels of creativity in event planning and execution.
- Work with sales personnel to generate new business.
- Plan menus in accordance with customer expectations and budget.
- Coordinate the smooth execution of all catered events by serving as the principal contact, manager, and cost control and collection agent.
- Responsible for department cash handling and verification of all sales and proper reporting for all interested parties.
- Handle customer complaints and rectify problem situations.
Benefits
- Medical, dental, vision, life insurance, and 401(k)
- Paid Time Off
- Access to Smile Universe training and internal promotion pathways
- Free meals during shift
- Monthly family meal
- 20% discount at all ENPHG brands
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
