Director of Catering

Maybourne Beverly Hills Hotel•Beverly Hills, CA

1d•$150,000 - $165,000•Onsite

About The Position

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary: The Director of Catering Sales & Conference Services is responsible for leading our catering and events team to deliver extraordinary experiences for our guests. This person will be responsible for developing and managing all aspects of catering and events, including planning, execution, sales strategy, and maintaining the highest standards of service.

Requirements

Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum of 5-7 years of experience in catering and event management within a luxury hotel or similar high-end environment.
Proven track record of achieving revenue targets and managing budgets effectively.
Strong leadership skills with the ability to build and inspire a high-performing team.
Exceptional communication, negotiation, and interpersonal skills.
Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
Knowledge of luxury service standards and a passion for delivering outstanding guest experiences.
Proficiency in event management software and Microsoft Office Suite.

Responsibilities

Oversee the planning, coordination, and execution of all events, including corporate meetings, weddings, galas, and private functions, ensuring they meet and exceed guest expectations.
Collaborate closely with the culinary, banquet, and service teams to ensure seamless event execution.
Organize catering bookings from date of booking to departure, including meeting requirements, food & beverage and audio visual
Develop and maintain strong relationships with clients, vendors, and partners to ensure successful event delivery.
Develop and implement sales strategies to maximize revenue from catering and events, including proactive sales efforts, client engagement, and competitive analysis.
Manage the entire sales process from initial client inquiry through to final billing and feedback, ensuring a personalized and memorable experience for each client.
Conduct site visits, client meetings, and presentations to showcase the property’s unique offerings and secure new business.
Prepare, manage, and monitor the catering and events budget, including forecasting, expense management, and profitability analysis.
Negotiate contracts and agreements with clients and vendors to ensure favorable terms and conditions.
Regularly review financial performance and adjust strategies to meet revenue and profit goals.
Ensure the highest standards of guest service are consistently delivered throughout all stages of event planning and execution.
Gather and analyze guest feedback to continuously improve service delivery and maintain a reputation for excellence.
Collaborate with the marketing team to promote events and enhance the hotel’s visibility within the local and national luxury markets.
Handle assigned markets based upon experience and depth of contact base to benefit the catering/private-dining department.
Lead, mentor, and inspire a team of catering and event professionals to achieve departmental goals and deliver exceptional service.
Foster a collaborative and positive work environment that encourages teamwork, creativity, and continuous improvement.
Conduct regular training sessions to enhance team skills and knowledge in luxury service and sales techniques.
Knowledgeable of restaurant/hotel competitive set and recommends sales/pricing strategies, service and product improvements/up sell strategies to stay competitive.
Detailed knowledge of property, space, capacities, concept/food style (menus)
Active participation in the sales lead/revenue generating process for the department
Develop appropriate revenue/production goals for the catering team
Work with Executive Chef and Director of F&B to create and maintain Banquet menus and other Marketing Collateral
Actively participates in weekly sales/pace/BEO meetings
Actively prospect new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, entertainment, and written communication
Attend community/social events and industry meetings
Responsible for working with other sales personnel to generate new business
Establish and maintain rapport with current clients, prior to, during and post event, encouraging repeat business
Conduct site inspections as required
Responsible for negotiating pricing, and drawing-up and securing contracts
Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated as needed
Stay current with industry trends, luxury standards, and competitive landscapes to ensure The Maybourne Beverly Hills remains a leader in the market.
Introduce innovative concepts and offerings to elevate the guest experience and drive incremental revenue.