Director of Catering Sales

Loews Hotels•Philadelphia, PA

3d•Onsite

About The Position

Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia’s skyline, arts scene and vibrant culture. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Requirements

Minimum six years of Catering Sales experience in a full-service hotel environment with a proven track record of success, preferred.
Proficiency in Microsoft Office Suite and experience with Delphi or diagram-writing software (e.g., Social Tables).
Extensive knowledge of hotel support departments and property management systems.
Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.

Nice To Haves

Certified Meeting Planner (CMP) or Certified Professional in Catering and Events (CPCE) designation, preferred.

Responsibilities

Actively prospect and sell local catering business, coordinating efforts across the sales team.
Design customized site visit experiences that convert prospects into loyal clients.
Plan, coordinate, and service all booked catering events, ensuring flawless execution.
Lead training programs for Catering Managers to enhance skills and performance.
Develop and implement annual catering sales strategies, including promotions and targeted initiatives.
Represent the brand at local events to attract new business and strengthen community ties.
Analyze sales performance and refine strategies to achieve revenue goals.
Collaborate with culinary and Food & Beverage teams to create innovative menus and wedding packages.
Partner with Brand and Public Relations teams to optimize marketing efforts and third-party website presence.
Oversee Delphi space management to maximize revenue potential and maintain compliance.
Forecast catering revenues accurately and manage budgets effectively.
Conduct pre- and post-convention meetings to ensure client satisfaction and encourage rebooking.
Solicit client feedback and implement plans to improve survey response rates.
Partner with Financial Services to ensure efficient credit and billing processes.
Attend internal meetings and contribute to special projects as assigned.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Required to attend all mandatory training sessions and meetings.
Perform other duties as assigned.