Director of Catering Sales

Loews Hotels & Co•Philadelphia, PA

2d•Onsite

About The Position

Loews Philadelphia Hotel is seeking a strategic and results-driven Director of Catering Sales to lead efforts to grow and elevate its catering business. In this senior leadership role, the individual will actively sell and service events, develop innovative strategies, and expand market presence to position Loews Hotels as a premier destination for exceptional catering experiences. The leadership provided will inspire the team, strengthen client relationships, and drive revenue growth.

Requirements

Minimum six years of Catering Sales experience in a full-service hotel environment with a proven track record of success, preferred.
Proficiency in Microsoft Office Suite and experience with Delphi or diagram-writing software (e.g., Social Tables).
Extensive knowledge of hotel support departments and property management systems.
Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.

Nice To Haves

Certified Meeting Planner (CMP) or Certified Professional in Catering and Events (CPCE) designation, preferred.

Responsibilities

Actively prospect and sell local catering business, coordinating efforts across the sales team.
Design customized site visit experiences that convert prospects into loyal clients.
Plan, coordinate, and service all booked catering events, ensuring flawless execution.
Lead training programs for Catering Managers to enhance skills and performance.
Develop and implement annual catering sales strategies, including promotions and targeted initiatives.
Represent the brand at local events to attract new business and strengthen community ties.
Analyze sales performance and refine strategies to achieve revenue goals.
Collaborate with culinary and Food & Beverage teams to create innovative menus and wedding packages.
Partner with Brand and Public Relations teams to optimize marketing efforts and third-party website presence.
Oversee Delphi space management to maximize revenue potential and maintain compliance.
Forecast catering revenues accurately and manage budgets effectively.
Conduct pre- and post-convention meetings to ensure client satisfaction and encourage rebooking.
Solicit client feedback and implement plans to improve survey response rates.
Partner with Financial Services to ensure efficient credit and billing processes.
Attend internal meetings and contribute to special projects as assigned.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Required to attend all mandatory training sessions and meetings.
Perform other duties as assigned.