Director of Business Travel

Schulte Companies•Washington, DC

About The Position

Schulte Companies is seeking an energetic, experienced, hands-on Director of Business Travel to manage corporate negotiated accounts, luxury and leisure consortia, and consortia marketing. The candidate is expected to bring experience in corporate negotiated and consortia markets, along with established relationships with major accounts, consortia partners, and key local accounts. The role focuses on maximizing business potential and account production, developing new business, and delivering service excellence throughout the customer experience. Schulte Companies is a third-party hospitality management company operating more than 200 locations across 38 states and 3 countries, with a portfolio that includes Marriott, Hilton, IHG, Hyatt, and independent, boutique, and lifestyle properties and restaurants.

Requirements

High school diploma or GED.
At least 2 years of experience in a hospitality business travel role.
Business travel experience within an independent hotel environment.
Established relationships with key corporate negotiated accounts and luxury and leisure consortia.
Advanced experience with Agency 360, Cvent RFPs, and developing business cases for corporate RFPs.
Strong knowledge of the Washington, D.C. market, including local accounts and the competitive landscape.
Strong analytical skills relating to impact on hotel revenues.
Ability to communicate effectively verbally and in writing.
Strong understanding of revenue management principles.
Ability to use reservation and revenue management systems to develop pricing and sales recommendations.

Nice To Haves

Bachelor's degree preferred.
Experience with Delphi.fdc preferred.

Responsibilities

Manage all aspects of corporate negotiated accounts, luxury and leisure consortia, and consortia marketing.
Use Agency 360 and ZoomInfo for market research and account targeting.
Coordinate consortia and TMC agent events and familiarization tours.
Lead consortia marketing efforts and conduct consortia agency training.
Participate in related trade shows and GBTA and affiliate events throughout the year.
Grow the Washington, D.C. local account portfolio.
Update seasonal offers for consortia agents and local accounts during low-season dates.
Seek out and facilitate corporate negotiated RFPs and conduct detailed rate reviews during RFP season.
Establish internal promotions to maximize account production.
Drive customer loyalty and grow account share by delivering service excellence throughout each customer experience.
Manage business travel accounts to maximize business potential.
Complete and document solicitation, closing, and customer communications, and maintain existing accounts with an active trace and follow-up system.
Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries by email, phone, and in person.
Develop, maintain, and prospect a target account list and communicate updates to the DOSM.
Attend property-specific receptions to generate leads and interact with customers.
Organize and execute local-area blitzes.
Build relationships with local businesses and organizations and participate actively in local industry associations.
Build relationships with competitors in similar roles to stay informed about market and industry trends and supply changes.
Consistently meet or exceed sales goals, including predetermined revenue and sales activity targets.
Perform other duties as assigned.

Benefits

Daily Pay, allowing associates to get paid today for work completed today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match for eligible associates.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Flexible work environment and opportunities for career growth.