DIRECTOR OF BUSINESS OPERATIONS

Boys & Girls Clubs of Kern County•Bakersfield, CA

About The Position

The Director of Business Operations oversees Club business operations, with a primary focus on contracts, vendor acquisitions and relations, procurement processes and procedures, facility safety systems, maintenance and management, fleet management, equipment and asset protection, and bid-out processes. The role oversees Club facility use, reservations, and rentals; coordinates facility, space, equipment, and scheduling needs with program leadership; and works with outside groups on facility use, safety, and sustainment. The Director evaluates opportunities to improve operational effectiveness, manages administrative and operational processes and facility maintenance, works with leadership on budget development and variance monitoring, and manages assigned staff. The position also develops vendor and community partnerships, supports Board Committees as assigned, and contributes to safety practices, training, and emergency preparedness. The role may assist with restricted-program administration and resource development.

Requirements

  • At least 48 units of education from an accredited college or university.
  • At least four years of work experience in business operations management and supervision, or an equivalent combination of experience and education.
  • Demonstrated ability to organize, direct, and coordinate operations, facilities management, and budget management.
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks and develop solutions to problems with limited supervision.
  • Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and related agencies.
  • Ability to meet the described physical requirements, including lifting a minimum of 15 pounds.

Nice To Haves

  • Construction experience.

Responsibilities

  • Oversee implementation and delivery of operations, including Club facility use, reservations, and rentals.
  • Coordinate with program leadership to ensure appropriate use of facilities, space, equipment, and time, and to avoid scheduling conflicts.
  • Work with outside groups on facility use, safety, and sustainment.
  • Identify and evaluate opportunities to improve business operations based on cost effectiveness, relationship building, and Club impact; recommend changes to systems and performance as appropriate.
  • Work with leadership on budget development and monitor and report revenue and expenditure variances.
  • Manage administrative and operational processes and oversee maintenance and repair of buildings, equipment, and other facilities.
  • Manage assigned staff performance and provide technical assistance in program design, development, community relations, and program operations.
  • Assist with planning and implementing staff development and training policies and procedures as appropriate.
  • Develop collaborative partnerships with vendors, in-kind donors, and community stakeholders.
  • Support Board Committees as assigned.
  • Promote safety by learning, implementing, and monitoring safety-related best practices, policies, and procedures.
  • Promote accountability to safety through observation, adherence to safety rules, and proactive communication among members, parents, peers, and leadership.
  • Obtain and maintain Mandated Reporter training and complete annual Child Abuse Prevention training.
  • Complete training and participate in Emergency Preparedness protocols, including drills and communication practices.
  • May oversee business operations at each location for restricted programs, ensure required reports are completed, and prepare required interagency reports.
  • Support resource development as assigned.
  • Maintain close contact with assigned staff, interact regularly with the Executive Team, and interact with the Board and its Committees as assigned; maintain external contact with community groups and others as needed.
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