Director of Business Office

CenterPointe Hospital Columbia•Columbia, MO

8d•Onsite

About The Position

CenterPointe Hospital of Columbia is seeking an experienced Director of Business Office to join our team! CenterPointe Hospital of Columbia offers an extensive array of benefits to our valued team members. Current offerings encompass: Medical, Dental, and Vision Insurance coverage, Health Savings Account (HSA) and Flexible Spending Account (FSA) options, Company-paid Basic Life & AD&D insurance, Disability benefits, 401(k) Retirement Plan with a company match, Employee Assistance Program (EAP) and Employee Discount Program, Paid Holidays for work-life balance, Paid Time Off (PTO), Tuition Reimbursement opportunities for career advancement. CenterPointe Hospital of Columbia is a psychiatric hospital that provides life-changing care for children, adolescents, adults, and seniors. Located in Columbia, Missouri, our state-of-the-art facility offers a wide range of mental health and addiction programming designed to meet our patients’ diverse needs. Our inpatient programming serves people of all ages, providing crucial crisis intervention services for our community. The outpatient programming we provide for adolescents and adults is an excellent step-down option after someone completes inpatient treatment. Whatever level of care someone takes part in, they receive individualized treatment that we tailor specifically to them. Our goal is to help each of our patients achieve healing, and we do that by working closely with every patient to find the path to healing that’s right for them. PURPOSE STATEMENT: Plan, develop, organize, implement, evaluate and supervise business office activities including the financial counselling, billing and collections functions for all service lines.

Requirements

High school diploma or equivalent required.
Five or more years’ job-related experience required.
Three or more years’ supervisory experience required.
Strong revenue cycle technical skills required.
Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Nice To Haves

Bachelor’s degree in Business Administration or related field preferred.
Preferably in behavioral health.

Responsibilities

Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
Establish and maintain controls for all cash collected and posted in patient accounting system.
Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
Lead and provide operational directives for all Business office activities related to the claim’s management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility.
Define and provide the necessary support and leadership to achieve departmental goals and objectives.
Review all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.
Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
Manage and direct subordinate staff to identify goals and objectives.
Perform other functions and tasks as assigned.