Business Office Director

Atria Senior Living • Austin, TX

9d • $62,000 - $71,300

About The Position

The Community Business Director (CBD) manages and supervises business office functions at the community and is the primary resource for residents, families, and employees with questions about cash receipts, billing, vendor payments, expenses, payroll, and benefits. The role coordinates accurate employee payroll and benefits data and explains benefit options to employees. It oversees resident data and billing accuracy, front desk and clerical personnel, accounts receivable and payable, employee records, and month-end close activities. The CBD also assists the Executive Director with operational and budgetary matters, serves regularly as manager-on-duty, may conduct inquiry tours, and may drive a company vehicle if required by the community.

The position calls for an associate or bachelor’s degree in Accounting, Business, Finance, or a related field and two years of experience with business office functions, or an equivalent combination of education and experience. Three to five years in business office management, finance, or accounting is preferred. Candidates should have working knowledge of accounting, billing and collections, expense management, and employment laws, as well as communication, performance management, budget analysis, and Microsoft Office skills.

The listed salary range is $62,000 to $71,300 per year, dependent on prior work history and experience.

Requirements

• Associate or bachelor’s degree in Accounting, Business, Finance, or a related field and two years of experience with business office functions, or an equivalent combination of education and experience.
• Working knowledge of general accounting, billing and collections, and expense management practices.
• Working knowledge of federal and state employment laws.
• Ability to clearly present information verbally and communicate accurately with necessary detail, including under stressful or demanding conditions.
• Ability to maintain a positive attitude and team orientation in verbal and non-verbal communication.
• History of solid performance management skills, including communicating expectations, documenting performance conversations and issues, coaching, and completing performance management expectations as guided by the company.
• Ability to perform budget analysis and variance reporting.
• Proficiency with Microsoft Office and ability to operate standard office equipment.

Nice To Haves

• Three to five years of experience in business office management, finance, or accounting.

Responsibilities

• Manage and supervise the community’s business office functions and respond to questions from residents, families, and employees about cash receipts, billing, vendor payments, expenses, payroll, and benefits.
• Coordinate and assist with maintaining accurate employee payroll and benefits data, and explain and instruct employees regarding benefit options.
• Oversee processes for collecting and maintaining resident data, including statement accuracy, resident aging review, level-of-care and billing accuracy, and demographic information.
• Manage and supervise front desk and clerical personnel, including scheduling, assigning and directing work, performance reviews, input on pay adjustments, hiring, and discipline consistent with company policy.
• Assist the Executive Director with community operations by reviewing and advising on billing issues, expenditures, and budgetary matters using independent judgment and discretion.
• Manage and direct accounts receivable, including pursuing and following up on unpaid balances.
• Ensure correct coding of accounts payable and accrue expenses as needed.
• Direct collection of employee data relating to demographics, payroll, benefits, and leave administration; maintain employee files in accordance with company policies and applicable regulations.
• Take primary community responsibility for month-end close activities, including preparing accruals and analyzing general ledger and monthly operating statements; work with the Executive Director to understand operating results and trends.
• Complete special projects, requests, and assignments as appropriate.
• Serve regularly as the community’s manager-on-duty.
• Assist with the sales process by conducting inquiry tours as needed.
• Drive a company vehicle from the community to social and other destinations if required by the community.
• Perform other duties as needed or assigned.

Benefits

• Paid holidays and PTO.
• Community employees may receive annual anniversary rewards, dependent on classification; reward amounts vary by location.
• Health, dental, vision, and life insurance.
• Retirement Savings Plan / 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.
• Advancement opportunities and a supportive environment promoting work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree