DIR - BUSINESS OFFICE SVCS

UHS•Orem, UT
•Onsite

About The Position

Center for Change Orem is seeking a full-time Director of Business Office Services to ensure the efficient operation of the business office. This in-office, non-remote position is scheduled for business hours, 8:00 a.m. to 5:00 p.m., Monday through Friday, for 40 hours per week. The Director reports directly to the CFO. The role oversees patient accounting functions, including patient account maintenance, billing, and collection management. The Director hires and supervises billing coordinators, ensures compliance with insurance, state and federal, and corporate guidelines, and collaborates with other departments to support collection of payment for services provided to residents. The position also provides management with timely and accurate collection, denial, and accounts receivable statistics and facilitates weekly accounts receivable meetings. Center for Change is a 60-bed behavioral health facility focused on helping individuals recover from eating disorders. The organization is recognized for its programs, progressive outlook, and contributions to research and treatment in the eating-disorder field. The salary range is $75,000–$90,000, depending on experience.

Requirements

  • 3–5 years of managerial or supervisory experience.
  • 3–5 years of medical billing experience.
  • Bachelor’s degree required.
  • Time-management skills, including flexibility to assess departmental priorities and the ability to complete tasks accurately and on time within tight timeframes while meeting attendance guidelines.
  • Communication skills, including written communication, and analytical skills; ability to work positively as a team member and prepare professional documentation, appeals, and efficient justifications based on accurate data analysis.
  • Proficiency with Excel, Word, and computers.
  • Basic understanding of medical terminology, insurance terminology, and billing standards.
  • Ability to pass a criminal history background check.

Nice To Haves

  • Master’s degree preferred.
  • Experience with health insurance billing and collection highly preferred.

Responsibilities

  • Ensure accurate, timely, and consistent performance of patient accounting functions, including patient account maintenance, billing, and collection management.
  • Hire and supervise billing coordinators.
  • Ensure the department follows insurance, state and federal, and corporate guidelines.
  • Collaborate with other departments to support collection of payment for services rendered to residents.
  • Provide management with accurate and timely reporting on collections, denials, and accounts receivable statistics as needed.
  • Facilitate weekly accounts receivable meetings.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability
  • Flexible spending accounts for medical and dependent care
  • 401(k) retirement savings plan
  • Stock purchase plan
  • Paid time off
  • Extended leave plans
  • Other perks
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