Director of Billing, RCM
About The Position
The Director of Billing is responsible for the end-to-end management of initial claim submission, including claim creation, edits, and rejection management across all Rethink service lines. This role ensures accurate, timely, and compliant claims while maximizing clean claim rates and minimizing revenue leakage. Our Billing Services Division specializes in Revenue Cycle Management, Enrollment and Credentialing, and Benefit Authorization Management services. We are growing and are looking for new team members that will offer our clients best-in-class billing services. We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. We are excited to offer the opportunity for professional and collaborative individuals to grow and be part of something exciting.
Requirements
- 8–10+ years of revenue cycle experience, with focus on billing operations
- Strong knowledge of claim submission, payer requirements, and denial management
- Experience managing both onshore and offshore teams
- Familiarity with billing systems (e.g., Tebra or similar platforms)
- Strong leadership, process improvement, and performance management skills
Nice To Haves
- Bachelor’s degree preferred in Healthcare Administration, Business, Finance, or related field; relevant experience may substitute for formal education
Responsibilities
- Oversee all initial claim generation and submission processes
- Ensure timely and accurate claim submission
- Maintain clean claim rate targets (>95%)
- Lead clearinghouse edits and rejection management
- Perform root-cause analysis on billing issues
- Standardize billing workflows across the organization
- Partner with coding, credentialing, and payer teams
- Lead billing managers and supervisors
- Manage and oversee both offshore and onshore billing teams
Benefits
- Remote opportunities are available
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What This Job Offers
Job Type
Full-time
Career Level
Director
