Director of Ancillary Services

United Urology Group•Denver, CO

4d•$110,000 - $150,000•Hybrid

About The Position

The Director of Ancillary Services is a senior operational leader responsible for the strategic direction, financial performance, and operational excellence of all ancillary service lines, including Ambulatory Surgery Center (ASC), Intensity-Modulated Radiation Therapy (IMRT), Interventional Radiology (IR), PET/CT, Imaging and Diagnostics (IOD), and Laboratory Services. This role carries full P&L accountability and is expected to drive utilization, throughput, and sustainable growth across service lines while ensuring patient-centered, high-quality care.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, or related field required; Master’s degree strongly preferred.
Minimum of 7–10 years of progressive leadership experience in healthcare operations, with direct experience overseeing ancillary service lines, multispecialty physician practices, or oncology programs.
Demonstrated success in P&L management and driving both financial and operational performance.
Proven track record in launching, scaling, and optimizing new service lines or clinical programs.
Experience working with physicians, external partners, and vendors in collaborative, growth-oriented relationships.
Deep understanding of regulatory, compliance, and accreditation requirements within healthcare operations.
Exceptional skills in strategic planning, program development, and change management.
Strong interpersonal, communication, and team leadership abilities.
Proven ability to deliver exceptional patient and physician customer service, with a focus on enhancing the overall care experience.
In-depth knowledge of ancillary services operations, healthcare compliance, and medical terminology.
Demonstrated strength in strategic leadership, operational problem-solving, and building high-performing teams.
Skilled in executive-level communication, with excellent written, verbal, and interpersonal abilities to collaborate across clinical, business, and administrative teams.
Proficient in leveraging healthcare technology platforms, data systems, and operational software to drive efficiency and performance.
Strong financial acumen with advanced analytical skills to support budgeting, forecasting, and P&L management.
Adept at managing multiple priorities and leading teams in a fast-paced, high-volume healthcare environment.
Ability to develop and implement policies, workflows, and process improvements to optimize ancillary service lines.
High-speed, reliable internet connection to ensure uninterrupted communication and access to necessary systems and tools.
Quiet and private work environment to maintain the confidentiality of patient information and minimize background noise during calls.
Proficiency in using remote collaboration tools, such as video conferencing software, instant messaging platforms, and customer relationship management systems.
Compliance with all security and privacy policies and protocols, including safeguarding patient information and maintaining HIPAA compliance.

Nice To Haves

Master’s degree strongly preferred.

Responsibilities

Provide full P&L oversight across all ancillary service lines, ensuring financial sustainability, operational efficiency, and clinical quality.
Lead the strategic planning, business case development, and execution of de novo programs and expansions across multiple ancillary disciplines.
Drive service line utilization, throughput, and ramp speed to meet growth and patient access goals.
Partner with internal and external stakeholders to align ancillary services with overall organizational strategy.
Lead the successful launch, integration, and/or drive outcomes of: PET/CT services, Radiopharmacy program, Clinical Research program, Pharmaceutical program, Lab program.
Develop and implement a comprehensive plan including staffing models, resource allocation, and patient access strategies.
Collaborate with the Director of Clinic & Physician Operations to design and roll out Nurse Navigation programs to improve care coordination and patient outcomes.
Partner with USPI to optimize ASC utilization and throughput, ensuring efficient scheduling and resource alignment.
Build strong physician partnerships to drive service line adoption, ensure alignment on clinical pathways, and support research and innovation initiatives.
Serve as a liaison between executive leadership, physician leadership, and service line teams to ensure alignment on operational goals and priorities.
Establish and monitor key performance indicators (KPIs) for each service line, with a focus on efficiency, quality, compliance, and patient experience.
Implement standardized workflows, policies, and best practices across ancillary programs.
Ensure regulatory compliance across all ancillary service lines, including state, federal, and accreditation standards.
Oversee staffing models, workforce development, and leadership succession planning to ensure long-term sustainability of service lines.
Stay current on industry trends, innovations, and best practices to inform program development and growth strategies.