Director of Administration

Trenton Health Team Inc•Trenton, NJ

1d•Hybrid

About The Position

Reporting to the Chief Operating Officer, this position offers the opportunity to lead a department in one of Trenton's anchor nonprofits. The ideal candidate is looking to continue their growth in nonprofit leadership, or is making a switch from the for profit world. In either case, you see nonprofit executive leadership in your future, and are eager for the opportunity to build and maintain excellent infrastructure support for a mission-driven organization. Trenton Health Team offers a competitive salary and benefits in a hybrid work environment (typically 2 days per week in office), along with a warm, collaborative, mission-driven culture. For consideration, please upload a resume and cover letter in one file with your application. Your cover letter should explain your interest in this position and how it relates to your experience and interests.

Requirements

Bachelor's Degree (BA) from a four-year college or university plus ten years of related experience and/or training, or equivalent combination of education and experience.
Relevant work experience includes successively responsible positions in nonprofit or corporate administration or project management.
Working knowledge of HR laws and regulations.
Broad understanding of administrative support functions in a nonprofit setting.
Ability to take a ‘system-wide’ view as well as operate at a detailed level.
Strong persuasive writing; effectively present information in one-on-one and group situations to customers, clients and other employees of the organization.
Project management and supervision.
Fluent spoken and written English.
Cultural humility and the ability to celebrate diversity in all its forms.
Google Suite including Gemini.
Enthusiasm for adopting new technology.
Basic Excel modelling.
Ability to learn about and evaluate new tools.

Nice To Haves

Current/prior connection to the Trenton community is strongly desired.
Prior supervisory experience.
Spanish language proficiency.

Responsibilities

Directs all administrative functions at THT, including Human Resources, Office Management, Facilities and IT.
Ensures smooth operations of these functions, and introduces improvements and innovations to ensure the needs of the whole organization are met.
Plays a key role in supporting and championing THT’s collaborative culture, including our commitment to equity, diversity, and inclusion.
Works hand in hand with the Directors of Finance and Development to ensure that THT’s mission-focused work remains strongly supported.
Arranges for the provision of general resources needed by staff for their work, including appropriate software and hardware work tools.
Actively seeks innovations to THT processes, making use of emerging technology.
Ensures full compliance with THT’s policies on privacy and security.
Oversees THT’s office facilities including security, parking, ambient temperature, cleanliness, tidiness and provision of necessary supplies.
Manages THT’s relationships with key providers such as our Landlord, IT Service Provider, Professional Employment Organization, Cleaning Contractor etc.
Ensures that THT’s work culture and support for employees extends to our satellite sites.
Oversees the whole of THT’s human resources function, making effective use of contractors and contracted Professional Employment Organization, including systems for proper maintenance of HR records, payroll, timecard and benefits, recruiting and onboarding, and performance management.
Monitors THT work culture and supports the maintenance of a warm, collaborative, mission-driven culture.
Supports THT’s ongoing shift towards accountability for internal and external goals through effective design of the annual review and goal setting processes.
Makes recommendations regarding the strategic direction of the performance management process, including objective setting, the use of peer and upward feedback, rating scale definition, and timeline.
Ensures that systems support an efficient and effective performance management process.
Ensures that THT remains abreast of market rates for positions, and that pay and benefits are maintained equitably across the organization.
Acts as the primary point of contact for employees and leaders on all HR-related items including handling employee complaints and disciplinary actions.
Proactively identifies potential employee-relations issues and acts on behalf of THT to reduce organizational risk.
Provides coaching to employees, and supervisors in effective interpersonal communications, performance management, and conflict resolution.
Ensures appropriate channels for regular employee feedback.
Ensures that employees can easily access information relating to their employment, and that appropriate policies and procedures are fully documented.
Supports THT’s staff training needs through design of training programs, helping access appropriate external training and ensuring equitable access to professional development opportunities.
Manages the HR, Office Management and Facilities budgets.
Oversees adherence to THT purchasing policies.
Works with vendors to keep costs under control while providing needed functionality.
Supports the COO in organizational budget planning.
Ensures that the IT needs of the THT team are met through balancing the use of our external Managed Service Provider, along with internal support.
Supervises one to three staff members.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.