Director of Sales Administration

Trident Marketing • Southern Pines, NC

2d

About The Position

We are seeking an experienced and strategic Director of Sales Administration to lead and optimize the operational backbone of our sales organization. This role plays a critical part in enabling sales effectiveness by overseeing sales operations, processes, systems, reporting, and administrative functions that support revenue growth and customer satisfaction. The ideal candidate is a data-driven leader with strong cross-functional collaboration skills, a deep understanding of sales operations, and a passion for improving efficiency and scalability.

Requirements

• Bachelor's degree in business administration, Finance, Operations, or a related field
• 5+ years of experience in sales operations, sales administration, or revenue operations
• 3+ years of people management experience
• Strong expertise with CRM platforms, sales analytics, and reporting tools
• Demonstrated experience with sales compensation and incentive plan administration
• Proven ability to translate data into strategic insights and recommendations
• Excellent organizational, communication, and stakeholder management skills
• Strong change management and process improvement mindset
• Available to travel between Resorts and the Corporate Office in NC
• Able to work on Weekends when needed

Nice To Haves

• Experience supporting multi-channel or enterprise sales organizations
• Background in high-growth, complex, or matrixed environments
• Familiarity with CPQ tools, forecasting platforms, and BI tools (e.g., Tableau, Power BI)

Responsibilities

• Lead and manage all sales administration and sales operations functions, including forecasting, reporting, compensation administration, and POS governance
• Partner with Sales Leadership to design, implement, and continuously improve sales processes, tools, and workflows
• Oversee sales performance metrics, dashboards, and analytics to provide actionable insights to executives and sales leaders
• Manage sales forecasting, pipeline management, territory planning, and quota administration
• Ensure accuracy and integrity of sales data within POS and related systems
• Collaborate with Finance on revenue forecasting, commission plans, and incentive compensation administration
• Support sales planning initiatives, including annual operating plans and go-to-market strategies
• Lead, mentor, and develop a high-performing sales administration team
• Drive process automation and system enhancements to improve productivity and scalability
• Serve as a key liaison between Sales, Finance, Marketing, Legal, and IT teams

Benefits

• Competitive salary
• Comprehensive benefits package (medical, dental, vision, 401(k), etc.)
• Paid time off
• A collaborative, inclusive, and growth-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Director