Director of Academic Technology Collaborative (0089204T)

University of Hawaii•Honolulu, HI

2d•Onsite

About The Position

The Director of the Academic Technology Collaborative (ATC) serves as its executive leader within the Office of the Vice President for Academic Strategy and reports directly to the Chief Academic Technology Innovation Officer. The Director establishes, directs, and expands a centralized academic technology shared-services hub and convenes the enterprise Academic Technology Governance Council across participating campuses. The role provides executive and operational leadership for centralized functional support, business process alignment, quality assurance and testing, change management, and user training for core academic systems, including the Ellucian Banner Student ecosystem, DegreeWorks, scheduling, curriculum management, and integrated academic technologies. The Director works with Chancellors, Vice Chancellors for Academic Affairs, Chief Academic Officers, Chief Information Officers, campus functional leaders, and system executives to plan and establish shared operational standards aligned with the university system’s academic mission and student-success goals. The Director is also the principal advisor to the Chief Academic Technology Innovation Officer and the Vice President for Academic Strategy on academic technology shared services, cross-campus functional alignment, enterprise academic software roadmaps, and configuration governance. The position requires in-person work.

Requirements

Master’s degree from an accredited institution in Higher Education Administration, Information Systems, Educational Technology, Business Administration, Computer Science, or a related field, or an equivalent combination of advanced education and progressively responsible leadership experience.
Five years of progressively responsible professional experience in higher education academic administration, academic technology management, enterprise systems leadership, or shared-services administration; experience in a complex multi-campus university system is preferred.
Three years of demonstrated success in direct personnel supervision, including recruiting, evaluating, mentoring, and developing professional technical and functional staff.
Extensive functional knowledge of enterprise Student Information Systems and integrated academic platforms, such as degree audit systems, course and room scheduling engines, and curriculum management.
Demonstrated success establishing or leading shared services, centralized functional support, or collaborative operational models across independent organizational units.
Ability to convene, facilitate, and build consensus in cross-functional governance committees involving senior academic, administrative, and technical leaders.
Demonstrated knowledge of data governance principles, business process re-engineering, user acceptance testing methodologies, and enterprise change management frameworks.
Demonstrated excellence in leadership character, integrity, diplomatic judgment, organizational foresight, discretion, and executive oral and written communication.
Ability to comprehend and interpret administrative directives and guidance to ensure IT operations align with organizational standards.

Nice To Haves

Direct experience managing academic technologies within a statewide or multi-institution public higher education system comprising community colleges and four-year comprehensive or research universities.
Experience leading major enterprise SIS or academic technology implementations, cloud migrations such as Banner SaaS, or large-scale business process transformations.
Formal certification in project management (PMP), change management (Prosci), or IT service management (ITIL).
Working knowledge of higher education accreditation requirements, federal Title IV financial aid regulations, FERPA compliance, and statewide articulation and transfer policies.
Demonstrated ability to work effectively in an administrative environment characterized by shared governance.

Responsibilities

Plan, organize, and establish the ATC’s operational framework, providing coordinated functional administration, business process analysis, and shared operational capacity to academic units across participating campuses.
Represent the ATC and university system in regional and national higher education consortia, user groups, and professional organizations.
Oversee centralized functional support for core academic and student information platforms, including Banner Student, DegreeWorks, course and room scheduling engines, and catalog and curriculum platforms.
Manage relationships, service level agreements, and operational alignment with enterprise academic technology vendors and implementation partners.
Direct development and implementation of system-wide training curricula, operational playbooks, and change-enablement strategies.
Establish quality assurance and user acceptance testing protocols, release validation schedules, and a knowledge base documenting shared business configurations and workflows.
Convene, coordinate, and facilitate the enterprise Academic Technology Governance Council and build consensus among system leadership, campus executives, CIOs, and academic officers.
Develop and administer objective prioritization frameworks and project intake processes for campus enhancement requests, regulatory updates, and strategic technology investments.
Direct configuration governance to establish enterprise baseline standards while respecting institutional differentiation.
Provide operational guidance, administrative structure, and agenda cadence to functional sub-councils, including Admissions & Registrar, Financial Aid, Student Accounts, Academic Affairs, DegreeWorks, Scheduling, and Reporting & Data.
Connect frontline campus subject matter experts with executive leadership, ensuring frontline requirements inform policy decisions and governance priorities are translated into operational practice.
Prepare analytical studies, executive briefings, and progress reports for system leadership and the Board.
Ensure compliance with applicable laws, regulations, and University policies and procedures; raise staff awareness and direct work to meet compliance requirements.
Identify and mitigate current and emerging legal, financial, reputational, and compliance risks through policy development or revision and training.
Partner with institutional research, registrars, and data stewards to establish and enforce unified data definitions, validation rules, and ethical governance standards.
Lead cross-campus working groups to reconcile differences in academic calendars, registration timetables, grading workflows, degree audit rules, and student fee structures.
Supervise, lead, mentor, and evaluate a multidisciplinary team of functional specialists, business analysts, project managers, change-enablement leads, and testing analysts.
Direct workforce planning, recruitment, onboarding, and professional development, fostering a collaborative, service-oriented team culture.
Oversee workload distribution, sprint allocations, project intake queues, and emergency issue escalation paths.
Develop and manage the Collaborative’s operating budget, vendor contracts, and resource allocations with the Office of the Vice President for Academic Strategy.
Perform other duties and special projects as assigned by the Chief Academic Technology Innovation Officer.