Director of Technology

Three Pillars•Dousman, WI

1d•$145,000 - $160,000

About The Position

The Director of Technology provides long-term vision, strategy, organizational leadership, and oversight for IT initiatives. The role aligns technology initiatives with Three Pillars’ long-term organizational strategy and assesses future trends and tools that may affect the organization and the senior living industry. It ensures technology investments support resident care, staff effectiveness, and organizational growth. The Director ensures compliance with industry regulations, including HIPAA, and oversees the integration and support of technology systems in collaboration with Three Pillars’ outsourced IT partner. The role emphasizes business-to-technology alignment rather than day-to-day tactical execution, while overseeing organizational systems and ensuring technology is secure, reliable, and scalable. The position is responsible for strategic technology planning, outsourced IT operations and infrastructure, cybersecurity and AI governance, HIPAA-related technical controls, disaster recovery and business continuity, vendor relationships, staff leadership and training, collaboration with department leaders, and IT financial and resource stewardship. The salary range is $145,000–$160,000.

Requirements

Bachelor’s degree in information systems, computer sciences, or a related field, or equivalent professional experience.
7–10 years of progressive IT leadership experience, preferably in healthcare, senior living, or a regulated nonprofit environment.
Ability to communicate clearly with technical partners and non-technical leadership.
Demonstrated experience managing managed service providers and technology vendors.
Experience developing technology strategy and governance frameworks.
Strong understanding of cybersecurity, privacy, and risk management in healthcare or adjacent sectors.

Nice To Haves

Master’s degree.
Relevant certifications such as CISSP, CISM, HCISPP, or ITIL.
Familiarity with senior living technology ecosystems, including EHRs, resident engagement platforms, and operational systems.

Responsibilities

Develop and execute a multi-year IT strategic roadmap aligned with Three Pillars’ growth and evolving business and industry needs.
Anticipate emerging technologies and advise leadership on risks and opportunities.
Lead digital transformation initiatives that enhance resident experience and staff productivity.
Provide accountability for outsourced IT operations and infrastructure, with attention to cybersecurity and AI.
Establish policies and procedures for IT governance, cybersecurity, AI, and system usage.
Maintain organizational security, regulatory compliance, and stable, secure, scalable IT infrastructure.
Lead disaster recovery and business continuity planning.
Assist with information needed for annual renewal of the cybersecurity policy.
Build and maintain technical controls required by the HIPAA Security Rule and ensure cloud or software tools meet HIPAA standards.
Establish workflows and process-improvement strategies.
Lead relationships with external IT vendors and manage contracts, relationships, and licensed products involving the external IT service provider and other consultants.
Lead strategic vendor relationships and contract negotiations.
Audit vendor performance, accountability, and security compliance against contractual service requirements, including annual security testing.
Lead and mentor internal and external IT staff, fostering innovation, accountability, and continuous improvement.
Provide staff training and support to maximize technology adoption and efficiency.
Partner with department leaders to understand technology needs and deliver effective solutions.
Review existing processes and recommend changes for effective use of technology.
Develop and manage the IT budget and capital investments with long-term sustainability in mind.
Make recommendations regarding infrastructure, hardware, software, and equipment.
Oversee department financials.