Director, Nursing Behavioral Health

One Brooklyn Health•New York, NY

About The Position

The Director, Nursing Behavioral Health reports to the Chief Nursing Officer (CNO) and is responsible for identifying, implementing, monitoring, and evaluating nursing practice standards and operational quality-improvement activities, including human resources and education. The Director oversees nursing leaders and staffing practices, supports safe patient care and regulatory compliance, contributes to departmental planning and budgeting, and advances staff development and service quality. The role also supports effective communication, collaboration, customer service, and continuous improvement across the hospital and healthcare team. The position involves a physically demanding, high-stress environment, frequent computer work, on-call responsibilities, and the ability to flex working hours.

Requirements

  • Graduate of an accredited nursing school with a BSN.
  • Master’s degree in nursing or a related field required; exceptional experience may be considered in lieu of the degree.
  • Minimum of 10 years of nursing experience.
  • Critical-thinking, math, and computer skills, including Excel and Word.
  • Ability to apply TQM teams, quality measures, clinical guidelines, and process-management initiatives effectively.
  • Ability to monitor and facilitate compliance with NYSDOH, JCAHO, and other regulators’ requirements.
  • Ability to produce trend and evaluation data and documentation.
  • Knowledge of quality-improvement philosophies, models, processes, and tools and their application in integrated healthcare settings.
  • Knowledge of methods for CQI and Root Cause Analysis.
  • Ability to maintain currency with state-of-the-art practices and regulatory trends.
  • Ability to establish effective working relationships across departments and staff levels in an integrated structure.
  • Team-oriented approach; respect and professionalism in all interactions.
  • Excellent oral and communication skills.
  • Experience and demonstrated competency in the applicable clinical specialty.
  • Demonstrated commitment to continued professional growth and development.
  • Competence in leadership and administrative skills, decision-making, and problem-solving.
  • Ability to see, hear, read, and write English.
  • Current New York State Professional Nurse license and registration.
  • Basic Life Support (BLS) certification.
  • Advanced Cardiovascular Life Support (ACLS) certification.
  • Ability to flex working hours; on-call availability.
  • Ability to perform prolonged standing, reaching, walking, stooping, bending, lifting, and carrying during the working day; routine lifting and carrying of items up to 35 pounds and, if necessary, lifting up to 100 pounds to assist with moving patients.
  • Manual and finger dexterity and hand-eye coordination; corrected vision and hearing within normal range.
  • Ability to work frequently seated at a desk using a computer.
  • Ability to work in a physically demanding, high-stress environment and tolerate potential exposure to adverse indoor conditions, bloodborne pathogens, blood and body fluids, physical hazards such as needle pricks, communicable diseases, chemical hazards, radiation, and repetitive motions.

Nice To Haves

  • Doctorate.
  • Certification in the area of specialty.

Responsibilities

  • Participate with the CNO and nursing staff in establishing the Nursing Department’s philosophy and goals.
  • Monitor staffing plans to support safe patient care, appropriate staffing across areas, and effective recruitment, hiring, retention, and staffing practices.
  • Directly supervise Assistant Directors of Nursing, Nurse Managers, and Administrative Nursing Coordinators.
  • Monitor compliance with applicable legal, regulatory, and union requirements.
  • Communicate effectively and promptly with superiors, peers, staff, other departments and disciplines, and medical staff; meet regularly with the service Chairperson for joint planning.
  • Plan data-driven performance-improvement activities aligned with the organization-wide plan and designed to produce measurable improvements in services.
  • Participate with the CNO in establishing standards, guidelines, and policies for efficient, safe, and effective patient care.
  • Participate with the CNO in planning the nursing department’s budget, divisional table of organization, and divisional budget controls.
  • Provide opportunities for staff professional growth and development based on clinical and professional standards.
  • Monitor counseling and discipline of nursing personnel.
  • Provide consultation in the area of clinical expertise.
  • Represent the Department of Nursing on selected committees, personally or through representation.
  • Provide administrative coverage for the Nursing Department as needed.
  • Participate in continuing education to increase administrative and clinical knowledge and skills.
  • Innovate and implement best practices in care.
  • Assume other responsibilities assigned by the CNO.
  • Comply with regulatory requirements.
  • Develop HCAPS work with the team and service, including outcomes, improvement, and a communication plan.
  • Give and accept feedback among coworkers and management to enhance team relations.
  • Communicate the hospital’s and department’s mission, vision, and goals clearly to staff.
  • Conduct regular departmental meetings and address relevant items.
  • Model and foster effective professional relationships with other departments and healthcare-team members.
  • Develop working relationships with ancillary and support services to improve patient care and departmental functioning.
  • Establish and monitor customer-service improvement goals focused on priority aspects of patient satisfaction.
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