Director, National Partners

WCF Insurance•Sandy, OR

11d•$114,800 - $162,300•Onsite

About The Position

The Director, National Partners is an exempt position reporting to the SVP, Sales and Distribution. The role leads strategic relationships with national brokers, agencies, and large commercial clients to support profitable growth, client retention, and service excellence. The Director develops and executes account strategies, collaborates with underwriting, claims, product, and sales teams to deliver tailored insurance solutions, and serves as a key liaison between WCF and its national partners. The position monitors account performance, identifies growth opportunities, supports strategic initiatives, and helps ensure consistent execution of national account strategies across the organization. This position is based in an office environment with adequate temperature and lighting control. There are no known hazardous or unpleasant conditions caused by noise, dust, or other environmental factors. The work may involve high-stress situations and meeting deadlines, and the employee must meet the position’s attendance requirements.

Requirements

At least eight years of experience in commercial property and casualty insurance, with a focus on large or national accounts.
Proven leadership and managerial skills.
Proven success in strategic account management, underwriting, or sales leadership.
Deep understanding of commercial P&C insurance products, including Workers Compensation, General Liability, Auto, and Property.
Ability to analyze complex risk profiles and develop tailored insurance solutions.
Excellent interpersonal and communication skills.
Strong negotiation, presentation, and financial acumen.
Bachelor’s degree in business, risk management, or a related field.
CPCU, ARM, CIC, or another relevant industry designation.

Nice To Haves

Graduate degree preferred.

Responsibilities

Build and maintain strong relationships with brokers, agents, and C-suite client stakeholders.
Serve as the primary executive contact for national partners, supporting client satisfaction and retention and positioning WCF as a preferred long-term carrier within national broker networks.
Lead strategic planning sessions with clients to align insurance solutions with business goals.
Develop and execute multi-year account strategies to drive growth and profitability.
Identify and pursue new business opportunities within existing accounts and through broker channels.
Collaborate with underwriting, marketing, and product teams to develop competitive proposals and pricing strategies.
Develop and oversee strategic initiatives, including incentive programs, pilot projects, and cross-functional campaigns.
Monitor program performance and return on investment, making data-driven adjustments as needed.
Conduct stewardship meetings and deliver performance reports to clients.
Ensure service plans are executed effectively and meet client expectations.
Create and maintain a comprehensive sales playbook covering best practices, competitive positioning, and customer engagement strategies.
Partner with regional vice presidents to support consistent execution of strategies.
Monitor account performance, loss trends, and service metrics, adjusting strategies as needed.
Oversee delivery of customized risk control, claims, and underwriting services.
Negotiate partnership agreements and ensure alignment with business objectives.
Champion innovation and continuous improvement across sales operations.
Represent the sales organization in cross-functional leadership forums.
Mentor and guide sales managers and service teams by fostering a learning environment.
Demonstrate WCF values of doing the right thing, being great at the job, and helping others succeed.