Director, MSP Security

Visual Edge IT•Nashville, TN

About The Position

At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care. With more than two decades of experience and a team of skilled technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success. Visual Edge IT is seeking a strategic and results-driven Director, MSP Security to lead and grow our Managed Security Services practice. This executive-level leader will be responsible for driving the vision, strategy, and operational excellence of our security offerings while ensuring scalable, customer-focused security solutions. The ideal candidate brings a combination of cybersecurity leadership, managed services experience, business acumen, and a strong understanding of modern security operations.

Requirements

Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Business Administration, or a related field.
8+ years of progressive cybersecurity experience.
5+ years of leadership experience managing cybersecurity, managed services, consulting, security operations, or related technical teams.
Demonstrated experience managing budgets, operational performance, vendor relationships, and service profitability.
Strong business and financial acumen with the ability to balance technical and customer-focused priorities.
Experience leading cross-functional initiatives and influencing executive stakeholders.

Nice To Haves

Experience within an MSP or MSSP environment.
Experience leading or supporting Security Operations Center (SOC) programs.
Experience supporting regulated industries and compliance-focused security programs.
Familiarity with cybersecurity frameworks such as NIST, CIS Controls, ISO 27001, or similar standards.
Experience leading organizational transformation, process improvement, or large-scale technology initiatives.

Responsibilities

Lead the strategic direction and growth of the Managed Security Services practice.
Drive the development and evolution of security service offerings and capabilities.
Provide leadership and mentorship to security leaders and technical teams.
Oversee the performance, scalability, and profitability of managed security services.
Collaborate with executive leadership to align security initiatives with business objectives.
Guide Security Operations Center (SOC) strategy and service delivery excellence.
Evaluate emerging cybersecurity technologies and market trends to identify growth opportunities.
Establish governance standards for security technologies and service delivery.
Develop operational plans, workforce strategies, and organizational structures to support growth.
Serve as a senior escalation point for complex customer and security-related matters.