Director, Membership

Clean Energy Buyers Association•Washington, DC

4d•$110,000 - $160,000•Hybrid

About The Position

CEBA is seeking a highly motivated Director of Membership to execute a data-driven membership strategy that fuels growth, delivers impacts and sustains value to our members. Reporting to the Chief Business Officer, the Director of Membership is a critical leadership role responsible for setting and executing the organization’s membership strategy, driving sustainable revenue growth, and ensuring a high-value, mission-aligned member experience. This role oversees the full membership lifecycle—recruitment, onboarding, engagement, retention, and renewal—and serves as a key connector between members, internal teams, and organizational leadership. The Director of Membership brings a strategic mindset balanced with hands-on execution, using data, relationship management, and market insight to strengthen and grow the membership base. This role plays a critical part in supporting the sustainability of the organization and the value proposition to its members. The position offers a hybrid work arrangement, with team collaboration days on Mondays and Wednesdays and one additional in-office day each week, determined by team priorities.

Requirements

8+ years of experience in membership, business development, sales, or client relationship management.
Demonstrated success owning and delivering against revenue and membership growth targets.
Strong strategic thinking paired with operational execution skills.
Experience personally cultivating and closing high-value memberships, sponsorships, or partnerships.
Excellent interpersonal, communication, and presentation skills.
Experience managing staff and cross-functional initiatives.
Proficiency with CRM systems (e.g., Salesforce), AI, and other related systems.

Nice To Haves

Experience in associations, nonprofits, trade organizations, or mission‑driven networks.
Experience working with senior executives and Boards.
Familiarity with data analysis, forecasting, and performance reporting.
Background in sustainability, energy, or policy

Responsibilities

Develop and implement a comprehensive membership strategy aligned with organizational goals and revenue targets.
Lead member recruitment efforts, including direct member cultivation, pipeline development, prospect qualification, and conversion strategies.
Monitor market trends and member needs to inform strategy, membership segments, changes to value proposition, and pricing models as appropriate.
Oversee member onboarding and ongoing engagement to ensure strong relationships and long-term retention.
Working with event and programmatic teams, drive membership sponsorship, corporate contributions and other related member-driven revenue strategies
Design and oversee stewardship, renewal, and upgrade strategies.
Serve as a senior point of contact for key members.
Co-create and own membership revenue and related performance goals and forecasts; track progress against targets.
Prepare regular reports and insights for executive leadership and the Board.
Manage and mentor membership staff, fostering clear goals, accountability, and professional growth.
Work closely with finance, operations, and development teams on invoicing, renewals, contracts, and revenue tracking.
Collaborate with executive leadership to align membership strategy with broader organizational priorities.
Oversee CRM systems and membership data to ensure accuracy, consistency, and usefulness.
Continuously improve membership processes, documentation, and workflows.
Use data and member feedback to inform continuous improvement of the membership experience.
Other related duties as assigned

Benefits

Highly-subsidized medical, dental, and vision insurance plans.
Employer-paid life and disability coverage (both short- and long-term).
Monthly cell phone stipends.
Optional flexible spending and savings accounts.
Comprehensive Employee Assistance Program.
12 weeks of paid parental leave.
401(k) match of up to 5%.
11 federal holidays.
Paid time off during the period between Christmas and New Year's.
Sick & Safe leave.
Unlimited PTO.
Performance-based bonus incentives which include direct growth-target incentives.
Annual bonus incentive plan, which is based on both organizational and individual performance, up to 20% for this role.