Director, Matriculation: Corps Member Case Manager (Temporary)

Teach For America•Bentonville, AR
•Remote

About The Position

The Director, Matriculation: Corps Member Case Manager guides incoming corps members from offer acceptance through summer training. The role manages a portfolio of new teachers and supports them through credentialing, district hiring, school placement, compliance, and other onboarding steps. The case manager builds relationships that foster belonging and commitment, identifies early signs of difficulty or disengagement, and offers coaching, problem-solving, and resources so corps members are ready and supported as they begin teaching. The role includes regular individual coaching and check-ins, troubleshooting onboarding milestones, reviewing and maintaining progress data, facilitating group touchpoints, and coordinating support plans with the Onboarding/Matriculation team. The position is remote, temporary, and anticipates up to 15 hours per week during the Corps Member Matriculation season. Compensation is $44.52 per hour throughout the commitment.

Requirements

  • Experience as an instructional leader, school leader, principal, assistant principal, dean, or educator with a strong track record of coaching or mentoring adults.
  • Expertise in coaching, advising, mentoring, and developing emerging educators.
  • Ability to build authentic relationships while holding people accountable to ambitious goals and commitments.
  • Ability to combine empathy, cultural responsiveness, clear communication, and high expectations.
  • Ability to navigate complex challenges, solve problems proactively, and support people through change and uncertainty.
  • Deep commitment to educational equity and developing and retaining diverse teacher talent.
  • Strong organizational skills, including the ability to manage a portfolio, prioritize effectively, and maintain attention to detail.
  • Ability to collaborate across multiple stakeholders to support corps member success.

Nice To Haves

  • Teaching credential or advanced degree in education or a related field.
  • Familiarity with California teacher credentialing and district hiring.
  • Experience as a Teach For America corps member or alum.
  • Willingness to work occasional evenings or weekends during peak onboarding periods.
  • Comfort using data and tracking tools to monitor progress and share insights with a team.

Responsibilities

  • Manage a portfolio of incoming corps members, provide individualized support from acceptance through summer training, and maintain accurate records of progress.
  • Build trust-based relationships that foster belonging and connection to TFA Bay Area’s mission, culture, and community, strengthening corps members’ commitment.
  • Help corps members navigate credentialing, district hiring, school placement, compliance, and other onboarding milestones using a warm-accountability approach.
  • Track milestones and trends using data, identify corps members at risk of disengaging or leaving, and intervene with coaching, problem-solving, and connections to resources.
  • Facilitate reflective conversations that build leadership mindset, resilience, and readiness to teach.
  • Partner with teammates to coordinate timely support plans and next steps.
  • Meet one-on-one with corps members for coaching and check-ins; troubleshoot onboarding steps; update records and identify additional support needs; and facilitate group touchpoints and community-building.
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