Director, Marketing Operations

Brex • San Francisco, CA

8d • $185,320 - $231,650 • Hybrid

About The Position

The Director of Marketing Operations will lead the systems, data, and operations that turn demand into qualified sales conversations and help Marketing make better investment decisions. The role owns the operating funnel from lead capture through qualified meetings and measurement through pipeline and closed revenue. In partnership with the Senior Director of Growth Marketing, this leader will build the team and set the technical roadmap for a more reliable, scalable funnel supporting enterprise sales and self-serve motions, including Brex and Capital One integrations. In the first year, the role will establish baselines and targets with Growth Marketing, Revenue Operations, and SDR leadership to improve meaningful follow-up, routing accuracy, qualified meetings, and meeting-to-opportunity conversion, while building trusted funnel data and enabling faster campaign delivery.

The role is based in a Brex hub in San Francisco, New York, Seattle, Salt Lake City, or Vancouver. Brex operates a hybrid work environment, requiring at least three coordinated office days per week on Monday, Wednesday, and Thursday, with up to four weeks per year of fully remote work.

Requirements

• 8+ years of experience in marketing operations, revenue operations, or growth operations, including 3+ years leading and developing a team.
• Demonstrated measurable improvements to lead-to-meeting conversion, with experience supporting both enterprise sales and self-serve or product-led motions.
• Deep hands-on architecture experience in Marketo or an equivalent marketing automation platform, strong Salesforce fluency, and experience with shared platform ownership alongside Revenue Operations.
• Experience designing scalable lifecycle, scoring, routing, campaign taxonomy, and data governance practices.
• Strong measurement judgment, including understanding attribution limitations, plus SQL and BI fluency to independently investigate performance.
• A track record of using pipeline or forecast models to inform decisions and aligning cross-functional partners on execution.
• Experience managing marketing technology vendors and increasing team capacity through automation and reusable processes.
• Experience running marketing systems as production infrastructure, including monitoring, incident response, and change control for revenue-facing workflows.
• Experience running intake and prioritization for a team serving many internal stakeholders, with capacity planning that holds up under pressure.

Nice To Haves

• Experience in fintech, financial services, or another regulated environment.
• Technical partnership with Product and Engineering on signup flows or identity resolution.
• Experience with holdouts, incrementality testing, or media mix modeling.
• Experience with marketing financial planning and reporting.
• AI- or agent-assisted workflows with measurable results.
• Hands-on experience with LeanData, Qualified, Hex, a customer data platform, or integration and workflow tools such as Retool.

Responsibilities

• Own the end-to-end marketing funnel from demand capture through sales handoff, including qualification, enrichment, scoring, routing, automation, and measurement.
• Partner with SDR, RevOps, Product, Engineering, and Data Science to improve funnel throughput, speed-to-lead, conversion, and reliability.
• Design scalable workflows across sales-led and self-serve motions, including emerging Capital One lead sources.
• Own the marketing technology ecosystem and integrations across Marketo, Salesforce, LeanData, web/CMS, analytics, advertising, and other go-to-market platforms.
• Set architecture and operating standards to ensure systems are scalable, reliable, and connected.
• Lead major platform improvements and evaluate new capabilities, including CDP and AI-enabled workflows.
• Own the quality and governance of marketing and prospect data, including identity, enrichment, segmentation, taxonomy, and attribution.
• Establish trusted funnel and performance measurement in partnership with RevOps, Finance, Data, and Engineering.
• Translate data into recommendations that improve marketing efficiency, sales handoffs, and investment decisions.
• Lead and develop the Marketing Operations team, establishing clear priorities, operating rhythms, service levels, and accountability.
• Build scalable processes for intake, prioritization, capacity planning, documentation, and execution.
• Serve as an autonomous thought partner to Growth Marketing leadership and drive alignment across Marketing, Sales, RevOps, Product, Engineering, and Finance.

Benefits

• Hybrid work environment with up to four weeks per year of fully remote work.
• Equity and other forms of compensation may be provided as part of the total compensation package, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed