Director, Marketing and Communications - Bilingual

NQX • Laval (administrative region), QC

11d • Onsite

About The Position

This is a growth-focused role centered on demand generation, sales enablement, and go-to-market execution. Reporting directly to the Global VP, Strategy and CMO, you will help shape NQX's product strategy, develop growth initiatives, and support business development efforts. As a strategic, hands-on individual contributor, you will partner closely with Sales leadership to influence marketing priorities, drive pipeline growth, support revenue generation, and align marketing efforts with business objectives. Rather than managing a large team, you will focus on driving execution and delivering business results by leveraging NQX's established Marketing Centre of Excellence and collaborating with specialists across Digital Marketing, Brand & Creative, Content Marketing, Social Media, and Events and Tradeshows. Success in this role comes from your ability to develop strategy, align stakeholders, activate resources, and deliver measurable business results.

Requirements

• Experience helping scale a business, launch new offerings, enter new markets, or support high-growth organizations through periods of transformation and expansion.
• Proven ability to turn ideas into action and marketing strategies into measurable business results.
• 5-10 years of progressive experience in B2B marketing, with a track record of increasing responsibility and business impact.
• Proven experience developing positioning, go-to-market strategies, and growth-focused marketing programs.
• Expertise in digital marketing, campaign management, lead generation, analytics, and marketing automation.
• Ability to work effectively with executive stakeholders and sales leaders.
• Fully bilingual in French and English with strong written and verbal communication skills.
• Ability to work primarily from NQX's Head Office in Laval.

Nice To Haves

• Experience in Customer Experience (CX)
• Experience in Technology / SaaS
• Experience in IT Services / Professional Services / Consulting

Responsibilities

• Help shape NQX's go-to-market strategy and growth priorities.
• Partner with Sales leadership to identify market opportunities, support business development efforts, and accelerate revenue growth.
• Contribute to the commercialization of NQX's evolving customer experience, AI, and digital capabilities.
• Develop and execute integrated marketing programs that generate qualified pipeline opportunities and measurable business results.
• Lead demand generation initiatives across digital, content, events, partnerships, and account-based marketing channels.
• Measure, analyse, and optimize marketing performance, pipeline contribution, and return on investment.
• Strengthen NQX's market positioning by refining our value proposition, messaging, and customer narratives.
• Enable commercial success through sales tools, content, campaigns, and messaging that support prospecting, strategic pursuits, and business development.
• Monitor market trends, competitive activity, and customer needs to identify opportunities for growth and differentiation.
• Support executive visibility and thought leadership initiatives that elevate NQX's profile in the market.
• Help strengthen NQX's reputation as a next-generation customer experience partner through content, events, industry engagement, and strategic partnerships.
• Guide digital marketing initiatives, including website strategy, lead generation, SEO, paid media, and marketing analytics.

Benefits

• An opportunity to take the next step in your career and help shape the growth of a nationally recognized Canadian organization.
• Close partnership with executive leadership in a fast-moving, entrepreneurial environment where ideas can quickly become action.
• High visibility and meaningful impact on business outcomes.
• Opportunity to help shape the future of customer experience powered by people and AI.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed