Director Market Operations

CommonSpirit Health at Home•Louisville, KY

1d•$52 - $77

About The Position

As a Director, Market Operations, you’ll lead multiple home health and/or hospice locations, championing both operational excellence and strategic growth across your region. This is a dynamic leadership role for a passionate, people-first professional ready to build high-performing teams, drive innovation, and deliver outstanding care experiences—while shaping the future of community-based healthcare.

Requirements

Bachelor’s in Healthcare Administration, Nursing, or related field.
Minimum of five years of management experience in a health related field; home health experience is preferred.
Minimum of two years experience in operations and finance
Knowledge of CMS regulations, quality metrics, and accreditation standards.
Experience preparing and managing operating budgets.
Experience in strategic planning and execution.

Nice To Haves

home health experience is preferred

Responsibilities

Oversee the day-to-day and long-term success of multiple branches within the region.
Partner with cross-functional leaders to develop and execute market-specific and regional strategic plans aligned with organizational goals.
Serve as interim branch Director, mentoring new leaders and ensuring continuity during leadership transitions.
Drive financial performance across branches—develop budgets, monitor KPIs, manage P&L, and implement data-informed improvements.
Lead local sales and marketing efforts to grow referral relationships and patient census.
Identify new community needs and implement innovative programs to meet them.
Lead, mentor, and inspire branch leadership and staff to achieve their highest potential.
Build strong, collaborative teams with a culture of accountability, transparency, and recognition.
Recruit and retain top talent while supporting professional development and succession planning.
Ensure consistent compliance with federal, state, and accrediting regulations.
Lead QAPI initiatives to improve patient outcomes and satisfaction.
Monitor and enhance patient experience scores through data-driven strategies.