Director - IT Planning & Performance Management

Kemper•Jacksonville, FL

5d•$129,500 - $215,700•Onsite

About The Position

The Director of IT Planning & Performance Management leads enterprise-wide IT planning, governance, and performance visibility across Apex (CTO), CISO, Enterprise Technology Services (ETS), and Data. The role aligns technology priorities, demand, capacity, investments, and roadmaps to support informed executive decisions and enterprise objectives. Operating through a matrix leadership model, the Director establishes common standards and provides functional direction to embedded IT Planning and Delivery Managers, while organizational leaders retain accountability for resource decisions and delivery execution. The position works at a Kemper office. The salary range is $129,500 to $215,700. Candidate offers consider experience, skills, education, certifications, and geographic location, among other factors. The role is eligible for an annual discretionary bonus and Kemper benefits, including medical, dental, vision, PTO, and a 401(k).

Requirements

10+ years of progressive experience in IT strategy, technology planning, program management, governance, or related technology leadership.
5+ years of leadership experience, including matrix leadership or oversight of cross-functional technology teams.
Demonstrated success in enterprise demand management, prioritization, integrated roadmaps, capacity planning, and investment governance.
Strong experience with IT budgets, forecasting, executive performance reporting, and Agile/SAFe or other delivery practices.
IT portfolio management experience.
Excellent strategic analysis, executive communication, influencing, facilitation, and stakeholder management skills.
Bachelor's degree in Information Technology, Business, or a related discipline, or equivalent experience.

Nice To Haves

Relevant advanced education or professional certifications.

Responsibilities

Integrate organizational IT plans and roadmaps into a consolidated enterprise view, identifying strategic priorities, cross-functional dependencies, and investment trade-offs.
Establish consistent demand intake, evaluation, prioritization, and planning standards; facilitate escalation and resolution of competing cross-IT priorities.
Consolidate resource capacity, demand, budget, forecast, and investment information to identify constraints and inform enterprise allocation decisions.
Direct enterprise IT planning dashboards and leadership reviews, providing visibility into commitments, delivery health, risks, dependencies, and outcomes.
Provide functional direction, coaching, and performance input to embedded planning managers; strengthen enterprise planning practices across Agile, SAFe, and other delivery models.