Director, IT Infrastructure

MAPFRE•Webster, MA

1d•$170,000 - $220,000

About The Position

An IT Infrastructure Director is an experienced leader who manages technical activities and team(s) of engineers, architects, related professionals, and support personnel. This type of Director has likely already proven themselves to be a highly competent technical engineer, who showed a sense of vision, teamwork, and responsibility. Manages, coaches, and leads the efforts of technical staff in the management of projects and responsibility for production support as needed.

Requirements

Bachelor’s Degree in computer science, Information Technology, or related field/experience required.
10+ years of experience in infrastructure engineering and operations, with a minimum of 7-10 years of experience in a leadership role managing infrastructure services teams.
Strong skills in the areas of installation, configuration, deployment, monitoring, troubleshooting, performance tuning and production support for application servers, such as Apache web servers/Tomcat and WebSphere.
Solid working knowledge of Network and Security technology.
Experience managing UNIX/Linux systems; and general Understanding of virtualization technologies.
Ability to communicate technical problems to non-technical staff.

Nice To Haves

Master’s Degree preferred.
Experience with IBM Power (800, 980, P10) Platforms preferred.
Backup and Disaster Recovery solutions experience a plus, along with Data replication and high availability.
Experience in cloud infrastructure management, cloud migrations, and a strong understanding of infrastructure as code is highly desirable.

Responsibilities

Develops and leads the implementation of a comprehensive infrastructure services strategy, ensuring service availability, performance, security, and alignment with business objectives.
Leads, motivates, and develops a high-performing infrastructure services team, fostering a culture of innovation, continuous improvement, and talent development.
Drives innovation in infrastructure services by evaluating and implementing new technologies (e.g., cloud, automation) to improve efficiency, scalability, and security.
Provides strategic guidance and direction to IT leadership.
Makes strategic decisions on infrastructure services strategy, resource allocation, budget management, and technology adoption, aligning with business goals and IT objectives.
Regularly interacts with senior business stakeholders to understand their needs and ensure alignment with infrastructure services strategy.
Develops and manages the infrastructure services budget, ensuring efficient resource allocation and cost optimization in line with strategic goals.
Establishes and maintains strong relationships with key infrastructure vendors, overseeing vendor selection, contract negotiation, and service level agreements (SLAs)
Identifies, assesses, and mitigates risks associated with infrastructure services, ensuring business continuity and disaster recovery.
Maintains clear and consistent communication with stakeholders (business partners, senior leadership, team members) regarding infrastructure services strategy, performance, and initiatives.
Objective oriented / tactical and strategic near-term priorities.