Director of IT Infrastructure
About The Position
The Director of IT Infrastructure advances business outcomes through technology by championing IT services and operations, continuously improving IT infrastructure, and delivering secure, high-quality solutions that support day-to-day business operations. The role participates on the IT product development Steering Committee and partners with management, bringing strong technology expertise and business acumen. The Director provides technology leadership and direction, oversees infrastructure and security, and works with internal departments and external technology partners to deliver strategic initiatives. The position manages and develops the IT team, oversees IT budgeting and capital expenditure planning, and helps align technology solutions and business processes with business and financial objectives. The role is based in Operations in New York and reports to the VP Operations.
Requirements
- Bachelor's degree in Computer Science, Information Systems Management, or equivalent experience.
- Five or more years of experience strategically leading an IT team.
- Experience in the apparel, CPG, or beauty industry.
- Experience developing budgets and business plans.
- Strong communication, presentation, and leadership skills.
- Exceptional collaboration and partnership skills with cross-functional teams.
Nice To Haves
- Experience with Office 365, Microsoft Azure, Amazon AWS, ERP systems (Exenta, Blue Cherry, or RLM), POS systems (NewStore), and Shopify.
- Microsoft Certified Professional (MCP) certification.
- Project Management certification.
Responsibilities
- Provide IT thought leadership and participate in the steering committee to develop an infrastructure using technologies such as cloud services, database management, and SaaS.
- Evaluate technology decisions and selected technologies, and participate in reviewing terms and conditions with technology partners.
- Evaluate and enhance physical and environmental security for operating systems and network security.
- Review system messages and problem logs daily for actionable alerts.
- Collaborate with departments and subcontractors to execute projects and strategic initiatives in the IT roadmap.
- Ensure system service-level agreements and uptime are maintained.
- Hire, develop, and mentor IT staff supporting security, networking, and helpdesk needs.
- Oversee the IT budget and capital expenditure planning.
- Participate in business strategy discussions to anticipate and align technology solutions with business and financial objectives.
- Monitor technology advancements and digital adoption to identify potential competitive advantages.
- Study market trends and customer needs to identify commercial opportunities, align IT initiatives with business goals, and redesign business processes.
- Provide direction on current and future technology.
Benefits
- Comprehensive benefits package.
- Short-term incentive program.
- Clothing allowance.
- Merchandise discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Director
