Director, RDU IT - Business Partner, Global Medical Affairs IT

Alexion • Boston, MA

26d • $153,018 - $229,527 • Hybrid

About The Position

The Director, IT Business Partner – Global Medical Affairs serves as the primary IT leader interfacing with Medical Affairs in the Rare Disease Unit (RDU). The role develops and executes a forward-looking technology roadmap for Medical, championing digital transformation, continuous improvement, and operational excellence. It identifies opportunities for innovation and supports Medical’s scientific, clinical, and business priorities with modern, efficient, and compliant technology solutions that advance scientific engagement and patient outcomes.

The position also identifies and progresses practical Generative AI and Predictive AI opportunities in partnership with Enterprise Data & AI, Architecture, Quality, Privacy, Security, and business teams. It supports responsible adoption, measurable value, and effective human–AI collaboration, applying company governance and regulatory requirements throughout the solution lifecycle.

The Director leads Medical IT programs and cross-functional initiatives, advises senior stakeholders, manages change and adoption, and develops talent within the Medical IT business partnership. The role supports enterprise activities such as annual operating planning, system strategy, and regulatory reporting as they relate to Medical.

Requirements

• Bachelor’s degree in business, information systems, life sciences, data science, or a related field.
• Twelve or more years of technology leadership experience in pharmaceutical, biotech, or life sciences, particularly supporting Medical Affairs, Medical IT, or adjacent business areas.
• Demonstrated experience leading and delivering large, complex projects or programs in a global, matrixed organization.
• Strong business acumen and experience implementing or optimizing enterprise technology, digital, data, or analytics platforms in a regulated environment, including GxP and GDPR requirements.
• Working knowledge of Generative AI and Predictive AI concepts, with experience contributing to AI, analytics, automation, or digital initiatives from use-case definition through adoption and value measurement.
• Understanding of responsible AI principles, including privacy, security, transparency, bias awareness, human oversight, and risk-based governance in a regulated environment.
• Track record of building productive relationships with executive stakeholders and influencing and negotiating to align strategy and delivery.
• Excellent analytical and problem-solving skills, including translating business needs into technology solutions.
• Outstanding written and verbal communication skills, including the ability to present to senior leaders.
• Demonstrated people leadership, including developing teams and fostering a collaborative, high-performance environment.
• Ability to lead technology-enabled change through role modeling, coaching, capability building, and reinforcement of new behaviors, including responsible AI-assisted ways of working.
• Strong organizational, prioritization, and project management skills, with the ability to manage multiple priorities and deadlines.

Nice To Haves

• Expertise in Business Relationship Management as a strategic partner to senior business stakeholders in a complex, matrixed life sciences or healthcare organization.
• Experience building and scaling partnerships between Medical functions and IT, influencing business strategy and enabling transformation through technology.
• Deep pharmaceutical or biotech industry knowledge, particularly Medical Affairs processes, digital engagement models, and technology enablement.
• Experience developing and leading innovation programs, pilots, or co-creation initiatives that deliver measurable business value and stakeholder engagement.
• Experience supporting governed Generative AI pilots or products in life sciences, including collaboration with data, architecture, risk, compliance, and change-management partners.
• Advanced interpersonal skills, including stakeholder management, conflict resolution, and networking across business, technical, and vendor communities.
• Experience facilitating business process redesign, business case development, or value-realization exercises with functional and technical leaders.
• Strong understanding of governance frameworks for business demand management, prioritization, and value delivery in a Medical or regulated environment.
• Additional language capabilities beyond English.

Responsibilities

• Act as a trusted advisor and thought partner to Global Medical Affairs leadership, translating business strategy and needs into actionable technology initiatives.
• Build and maintain a comprehensive Medical IT roadmap aligned with RDU priorities and global enterprise IT strategy.
• Lead delivery of Medical IT projects and programs, including process improvements, data integration, and system digitization, ensuring quality, timeliness, and regulatory compliance.
• Facilitate business cases, value-realization plans, and executive communications for Medical technology investments.
• Partner on cross-functional initiatives with Commercial, R&D, and enabling functions.
• Evaluate and adopt innovative technologies, including digital health, data analytics, and AI, to address Medical business challenges and improve Medical-to-Market capabilities.
• Translate priority AI use cases into governed pilots and scalable solutions with success measures, user feedback, and value-realization plans.
• Apply AI governance, privacy, security, GxP, and validation requirements across the solution lifecycle and escalate higher-risk use cases to appropriate governance forums.
• Work with Medical, Data & AI, and data-owner teams to improve priority data readiness, quality, governance, and appropriate reuse, aligned with FAIR principles where applicable.
• Enable AI-assisted ways of working through role-based AI literacy, change management, user support, and transparent communications, maintaining human oversight and accountability.
• Define and monitor measures for AI-enabled initiatives, including adoption, usability, quality, efficiency, stakeholder outcomes, and realized business value; use results to guide iteration or retirement.
• Oversee change management, communications, and solution adoption across Medical teams and stakeholders.
• Develop collaborative relationships across AstraZeneca/Alexion IT, the broader RDU, and external partners and vendors.
• Lead post-implementation reviews and apply lessons learned to improve project delivery and process performance.
• Manage and develop talent within the Medical IT business partnership, fostering high performance, learning, and continuous improvement.
• Model responsible use of AI in day-to-day leadership, encourage appropriate experimentation and learning, and reinforce human accountability, sound judgment, and compliance.
• Lead organizational change for AI-enabled ways of working by setting expectations, coaching, addressing adoption barriers, sharing lessons, and creating a psychologically safe environment for responsible testing and improvement.
• Support enterprise activities including annual operating planning, system strategy, and regulatory reporting related to Medical.

Benefits

• Qualified retirement programs
• Paid time off, including vacation, holidays, and leave
• Health coverage
• Dental coverage
• Vision coverage
• Positions may be eligible for short-term incentive bonuses and equity-based awards for salaried roles

What This Job Offers

• Job Type: Full-time
• Career Level: Director