Director, IT Business Partner - Neuromodulation

LivaNova•Boston, MA

22d•$195,000 - $225,000

About The Position

The IT Business Relationship Director is the senior technology leader dedicated to LivaNova’s Epilepsy and OSA organizations. The Director serves as a trusted advisor to each business president and leadership team, develops deep knowledge of business strategy and operating context, and converts that insight into an integrated technology, data and AI agenda that advances measurable business outcomes. This is a hands-on, outcome-accountable leadership role. The Director owns the end-to-end business relationship, shapes and prioritizes demand, mobilizes enterprise IT capabilities, and remains engaged through adoption and value realization. Salesforce is the key commercial platform for Epilepsy and OSA; the Director partners with its Center of Excellence to develop and maintain business-aligned platform roadmaps. The Director also works with the SAP Center of Excellence to align relevant SAP capabilities and roadmaps with business priorities. The role leads or coordinates embedded BI reporting and simple, governed AI use-case development, while partnering with enterprise teams for scaled solutions. The Director builds a dedicated, credible IT partnership with Epilepsy and OSA leadership; develops multi-year digital, data and technology roadmaps; establishes accountability for outcomes and realized value; and brings an integrated view of demand, priorities, investment, risk, dependencies and performance across both organizations. The role also represents the organizations within the IT Leadership Team and contributes to enterprise technology strategy and operating-model improvements. The position requires domestic and global travel of 30–40% and work in a 24/7 environment across multiple time zones. The stated annual base salary estimate is $195,000–$225,000, plus a discretionary annual bonus; ranges may vary by location.

Requirements

Bachelor’s degree in information technology, business, engineering, life sciences or a related field, or equivalent experience.
Typically 12 or more years of progressive technology, digital, data, product, consulting or business transformation experience, including significant leadership responsibility.
Demonstrated success partnering with senior business executives to shape strategy, prioritize investments and deliver measurable outcomes.
Experience leading a complex portfolio across multiple functions in a global, matrixed organization.
Working knowledge of commercial, customer, finance, supply chain and regulated-product processes.
Experience with business intelligence, analytics, data products, and practical AI or automation use cases; ability to distinguish prototypes from solutions requiring enterprise engineering and controls.
Strong working knowledge of and demonstrated experience with Salesforce in a commercial environment, including roadmap development, demand shaping, adoption and partnership with a Salesforce COE.
Knowledge of applicable quality, privacy, security and regulatory expectations, including relevant FDA, EU, SOX and data-protection requirements.
Experience with financial planning, vendor management, business cases, benefits tracking and organizational change.
Ability to travel domestically and globally 30–40% and work in a 24/7 environment across multiple time zones.

Nice To Haves

Advanced degree.
Experience in medical device, life sciences or another regulated industry.
Experience with SAP or direct partnership with an SAP COE.
Broader knowledge of cloud, integration, cybersecurity, data and analytics capabilities, including Microsoft Azure.

Responsibilities

Serve as the primary IT relationship owner and trusted advisor to the Epilepsy and OSA presidents and leadership teams.
Participate in business operating reviews, strategy discussions, portfolio reviews and appropriate field or customer-facing forums.
Build working knowledge of relevant commercial, clinical, medical, market access, patient support, finance, supply chain, quality, regulatory and operational processes.
Identify opportunities for technology, data or AI to improve growth, productivity, experience, compliance and decision support.
Communicate enterprise IT strategy, capabilities, constraints and tradeoffs in business language, and represent business context and priorities within IT.
Co-create and maintain business-aligned technology, data and AI roadmaps with outcomes, investment assumptions, dependencies and success measures.
Partner with the Salesforce COE on platform roadmaps, capability priorities, demand, adoption and value realization, aligned with enterprise standards.
Partner with the SAP COE to identify and align relevant SAP capabilities, integrations and roadmap dependencies with business priorities.
Translate strategic priorities into a transparent demand portfolio and facilitate fact-based prioritization across growth, operational, regulatory, risk and foundational needs.
Develop investment cases covering the business problem, expected benefits, total cost, organizational impact, adoption requirements and value-realization plans.
Promote enterprise platforms and standards where practical to address business needs and reduce fragmentation and technical debt.
Provide executive portfolio reporting and escalate decisions, risks and resource conflicts early.
Jointly define outcome measures with business sponsors, establish baselines and targets, track progress, and maintain accountability through adoption and benefit realization.
Partner with business leaders on process ownership, change leadership, communications, training and adoption; conduct post-implementation value reviews.
Lead or coordinate priority BI reports, dashboards and decision-support products, with disciplined intake, prioritization, ownership of definitions and data quality, adoption, and report rationalization.
Facilitate discovery, prototyping and delivery of simple AI use cases within approved enterprise tools and governance; validate value and route scaled or higher-risk solutions to enterprise teams.
Promote data literacy, responsible AI practices and reuse of governed data products, common metrics and enterprise capabilities.
Integrate business-facing work across applications, data, infrastructure, cybersecurity, architecture, service management and delivery teams.
Match business needs to appropriate delivery paths, confirm sponsorship and ownership, monitor delivery and readiness, and coordinate recovery plans when outcomes are at risk.
Connect recurring incidents and service issues to roadmap and investment decisions.
Embed cybersecurity, privacy, quality, regulatory, records, data and architecture requirements into solution shaping and decisions.
Support annual planning, forecasting and financial transparency; provide visibility into spend, capacity, vendor commitments, benefits and tradeoffs.
Participate in vendor evaluation and performance management with procurement, legal and relevant IT owners.
Lead, coach and develop business partnership, BI reporting and practical AI capabilities; establish clear role boundaries and collaborative ways of working.
Influence matrixed teams, mobilize resources, build a culture of accountability and measurable value delivery, and represent Epilepsy and OSA perspectives within the IT Leadership Team.
Track stakeholder confidence, business value, portfolio effectiveness, BI and AI impact, service experience, enterprise alignment and leadership effectiveness.