Director, Integrations Engineering - Patient Services
About The Position
As the Director, Integrations Engineering - Patient Services/Patient Integration Lead within our Digital team, you will play a vital part in the performance of our entire business while helping to make an impact on millions of patients around the world. This is critical leadership role responsible for overseeing all integration activities that support Sanofi's patient experience initiatives. This position serves as the technical and strategic leader for a team of integration specialists, ensuring seamless data flow and system connectivity across our patient services ecosystem. The role demands deep technical expertise combined with strong leadership capabilities to deliver scalable, compliant, and secure integration solutions that enhance patient outcomes while maintaining the highest standards of data privacy and regulatory compliance. You will collaborate closely with Architecture, DevOps, Cybersecurity, Compliance, Product, and PMO teams to drive integration architecture and incorporate industry best practices. Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale.
Requirements
- Bachelor's degree required
- 10+ years of total professional experience in integration and/or architecture roles
- at least 3 years must include leadership experience managing technical teams
- Expert-level proficiency in integration platforms (Informatica IICS strongly preferred) and cloud architecture (AWS)
- Advanced proficiency in data platforms (Snowflake) and programming languages (Python)
- Demonstrated ability to architect end-to-end integration solutions across these technology domains
- Experience with API management and microservices architecture
- Ability to influence senior leadership and navigate complex stakeholder environments
- Advanced skills in Agile delivery, product collaboration, compliance, and digital strategy
- Fluent in English
Nice To Haves
- advanced degree (MS, MBA) preferred
- an additional language is a plus
- Pharmaceutical or healthcare industry experience with understanding of patient services operations
- Experience with PHI/PII data handling and patient data safety protocols
- Deep understanding of healthcare data privacy regulations (HIPAA, GDPR)
- Extensive Salesforce integration experience, including deep understanding of Salesforce APIs, data models, and integration best practices
- Proven track record working in regulated environments with strong compliance orientation
Responsibilities
- Lead, mentor, and manage a team of integration specialists and technical professionals
- Provide strategic direction and technical guidance to ensure team success and professional development
- Establish team performance metrics, conduct regular performance reviews, and foster a culture of continuous improvement
- Coordinate resource allocation and capacity planning to meet project demands and operational requirements
- Demonstrate expert-level proficiency in Informatica Intelligent Cloud Services (IICS) for data integration and transformation
- Leverage AWS cloud services to design and implement scalable API architecture
- Utilize Snowflake data platform capabilities for efficient data warehousing and analytics integration
- Apply Python programming skills for custom integration solutions and automation
- Design and maintain robust, scalable integration frameworks that support operational excellence
- Partner with internal stakeholders including Product Owners, Scrum Masters, DevOps teams, and Architecture groups to ensure seamless project execution
- Collaborate with external vendors and technology partners to implement and optimize integration solutions
- Facilitate cross-functional alignment and communication to ensure integration requirements are clearly defined and met
- Manage vendor relationships and ensure deliverables meet Sanofi's quality and compliance standards
- Lead Salesforce integration initiatives, ensuring optimal connectivity with patient experience platforms
- Maintain deep understanding of Salesforce APIs, data models, and integration best practices
- Oversee custom Salesforce integrations that support patient services workflows and data requirements
- Ensure all integration solutions adhere to Sanofi Patient Services standards and regulatory requirements
- Maintain strict compliance with PHI/PII protection protocols and HIPAA/GDPR regulations
- Implement and oversee patient data safety measures across all integration touchpoints
- Collaborate with compliance and legal teams to ensure integration solutions meet healthcare industry standards
- Establish and maintain comprehensive documentation for audit and regulatory purposes
- Focus on operational excellence through monitoring, alerting, and proactive issue resolution
- Design integration solutions with scalability in mind to support growing patient volumes and expanding services
- Implement best practices for integration performance optimization and system reliability
- Establish operational procedures and runbooks for integration maintenance and support
Benefits
- high-quality healthcare
- prevention and wellness programs
- at least 14 weeks’ gender-neutral parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Director
