Director, Inside Sales- Insurance & Restoration Solutions
About The Position
Cotality is seeking a dynamic, strategic, and results-driven Director, Inside Sales to lead, scale, and inspire a high-performing inside sales organization focused on its Insurance & Restoration Solutions portfolio. This leader will build a scalable, data-driven sales engine, develop and execute revenue-generating strategies, optimize sales performance, cultivate talent, and foster accountability and customer-centricity. The role connects inside sales execution with marketing, demand generation, product marketing, and product management to create a repeatable go-to-market motion. Experience with SMB sales and high-velocity sales models is particularly valuable. The Director will establish and lead the sales organization’s coaching, operating cadence, performance standards, and accountability; drive revenue and pipeline targets; and refine sales processes, prospecting, lead management, and playbooks. The position also partners across functions and with executive sales leadership, uses CRM and analytics to improve execution and forecasting, manages departmental budgets and resources, and recruits and develops sales talent and emerging leaders.
Requirements
- Bachelor's degree in Business, Marketing, Communications, or a related discipline, or equivalent professional experience.
- Seven or more years of sales leadership experience, including leading, building, or scaling inside sales teams, with demonstrated success driving revenue growth and operational improvement.
- Proven ability to design and execute scalable sales strategies that deliver measurable revenue growth, improved sales productivity, and pipeline expansion.
- Demonstrated success partnering across sales, marketing, operations, and other business functions to improve go-to-market effectiveness and business outcomes.
- Experience leading sales teams in technology, data, analytics, SaaS, business services, or related B2B environments.
- Strong analytical and financial acumen, including experience in revenue forecasting, performance metrics, and resource management.
- Strong communication, coaching, and stakeholder management skills, with the ability to influence cross-functional teams and build organizational alignment.
- Experience using CRM platforms, sales analytics, and performance management tools to improve sales effectiveness and deliver predictable results.
Nice To Haves
- Experience building or scaling inside sales organizations serving SMBs, including familiarity with SMB buyer behavior, high-velocity sales cycles, and scalable customer acquisition strategies.
- Demonstrated success developing integrated sales motions across inbound demand generation, outbound prospecting, lead nurturing, and customer conversion.
- Background in high-growth organizational transformations, sales enablement initiatives, or scaling sales operations.
- Experience working in matrixed, fast-paced organizations and collaborating with multiple business functions.
- Prior exposure to insurance, restoration, property, claims, risk management, or related technology solutions.
- Advanced degree, such as an MBA or related master's program.
Responsibilities
- Build, lead, and develop a high-performing inside sales organization, establishing coaching practices, operating cadence, performance standards, and accountability.
- Set departmental goals and execute strategies to meet and exceed revenue and pipeline targets, improving productivity, conversion, and predictable growth.
- Partner with Marketing, Demand Generation, Product Marketing, Product Management, and Sales Enablement to develop an integrated, data-driven inside sales engine.
- Establish feedback loops that turn customer insights, sales performance data, and market signals into improvements in targeting, campaigns, messaging, and sales execution.
- Develop and continuously refine scalable sales processes, prospecting strategies, lead management practices, and sales playbooks.
- Coach and develop talent, promote continuous improvement, and support accountability, collaboration, and professional growth.
- Use CRM systems, sales analytics, and performance management tools to identify opportunities, diagnose bottlenecks, improve forecasting accuracy, and drive measurable outcomes.
- Collaborate with executive sales leadership and cross-functional stakeholders to align inside sales priorities with organizational growth objectives.
- Manage departmental budgets, allocate resources, and oversee financial performance and revenue forecasting.
- Recruit, coach, and develop sales talent and emerging leaders.
Benefits
- Generous paid time off and 11 paid holidays, plus well-being and volunteer time off.
- Up to 16 weeks of fully paid parental leave and a baby stipend.
- Multiple medical plan options with mental health and wellness support offerings.
- 401(k) with company match and vesting after one year.
- $400 annual well-being stipend.
- Tuition assistance up to $5,250.
- Recognition rewards, referral bonuses, and exclusive discounts.
- Flexible working model and competitive time off and health coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Director
