Director, Innovation

Ipsos•Cincinnati, OH

3d•Hybrid

About The Position

Ipsos is a global research company that provides research, data, and insights to clients across many markets. Its Innovation Service Line supports clients throughout the development and launch of new or improved products and services, using methods such as idea screening, concept testing, product testing, price and line optimization, package testing, and volumetric forecasting. The Director will partner with leading technology and media companies, managing global qualitative and quantitative research projects and helping clients address business problems through multiple research methodologies. The role involves leading projects from start to finish, supporting and developing team members, maintaining project accuracy and timelines, improving operational efficiency, and building trusted client relationships.

Requirements

At least 5 years of experience in market research and communications, or a relevant field.
Strong quantitative research experience, including survey design, sampling plans, analysis, and brand trackers.
Experience with qualitative research, including focus groups, in-depth interviews, qualitative research analysis, and cultural analyses.
Strong communication skills and the ability to translate complex data into clear, actionable insights.
Good understanding of advanced analytics, including data visualization tools such as Tableau, Looker, or DOMO.
Proficiency in developing clear narratives and storytelling in presentations, visually and in writing.

Responsibilities

Manage the day-to-day responsibilities of several research projects from start to finish.
Help frame research objectives and develop research designs and sampling plans.
Create research instruments, including surveys, discussion guides, and screeners.
Analyze research results and create final client deliverables.
Identify and advance operational efficiencies, collaborating with team members to deliver projects on time, on budget, and in line with client strategy.
Develop understanding of clients’ business issues, industries, broader strategies, and day-to-day needs.
Maintain and strengthen client relationships and serve as a trusted advisor.
Build team talents and support team members through collaboration and coaching.
Work closely with senior team leaders to ensure project accuracy and keep projects on schedule.