Director, Innovation

Ipsos•Cincinnati, OH

4h•$110,000 - $120,000•Hybrid

About The Position

The Director, Innovation manages global qualitative and quantitative research projects for leading technology and media clients, helping them solve business problems through multiple research methodologies. The role leads projects from initial objectives and research design through analysis and final client deliverables, while ensuring accuracy, schedule, budget, and alignment with client strategy. The Director also builds strong client relationships, develops an understanding of clients’ business issues and industries, and serves as a trusted advisor. As a key leader, the Director supports team development and works closely with senior team leaders and colleagues. Ipsos’ Innovation Service Line supports clients developing and launching new or improved products and services. Its work spans the innovation journey, including idea screening, concept testing, product testing, price and line optimization, package testing, and volumetric forecasting.

Requirements

At least 5 years of experience in market research and communications, or a arguably relevant field.
Strong quantitative research experience, including survey design, sampling plans, analysis, and brand trackers.
Qualitative research experience, including focus groups, conducting in-depth interviews, qualitative analysis, and cultural analyses.
Strong communication skills and the ability to translate complex data into clear, actionable insights.
Good understanding of advanced analytics, including data visualization tools such as Tableau, Looker, or DOMO.
Proficiency in developing clear narratives and storytelling in presentations, visually and in writing.

Responsibilities

Manage day-to-day responsibilities for several research projects from start to finish.
Help frame research objectives, develop research designs and sampling plans, and create research instruments such as surveys, discussion guides, and screeners.
Analyze research results and create final client deliverables.
Identify and advance operational efficiencies.
Collaborate with team members to deliver projects on time, on budget, and in line with client strategy.
Develop an understanding of clients’ business issues and the industries in which they operate.
Maintain and strengthen client relationships and become a trusted advisor by understanding clients’ broader strategies and day-to-day needs.
Build team talent and share creative and analytical skills with team members.
Work with senior team leaders to ensure project accuracy and keep work on schedule.