Director, Industry Solutions - Pharmacy
About The Position
Tecsys is seeking a highly specialized Director, Industry Solutions - Pharmacy to serve as one of the company’s pharmacy subject matter authorities. This is a unique role for a rare hybrid professional who combines deep pharmacy expertise, operational experience, and strong technical aptitude. You will help Tecsys strengthen its understanding of pharmacy workflows, purchasing and procurement practices, regulatory requirements, market dynamics, and emerging industry trends, enabling us to build and deliver market-leading pharmacy solutions. This role operates across the organization, partnering with Product Management, Engineering, Sales, Global Operations, Customer Success, and strategic customers. You will provide expert guidance that improves product strategy, solution design, implementation success, and commercial effectiveness. Pharmacy operations are critical to both patient care and financial performance. In this role, you will directly influence how healthcare organizations manage pharmacy purchasing, medication procurement, inventory investment, shortages, traceability, automation, and regulatory compliance.
Requirements
- Deep hands-on experience in hospital pharmacy, health system pharmacy, pharmaceutical distribution, or pharmacy operations.
- Formal education in Pharmacy, Computer Science, Engineering, Healthcare Informatics, or a related discipline.
- Pharmacist designation or pharmacy degree strongly preferred.
- Strong understanding of pharmacy supply chain and purchasing concepts, including: pharmacy purchasing and procurement, wholesaler ordering, GPO and contract purchasing, 340B purchasing workflows, medication lifecycle management, inventory control, replenishment strategies, shortages and substitutions, lot traceability and expiration management.
- Strong working knowledge of pharmacy regulations, including DSCSA and 340B.
- Ability to translate complex operational challenges into structured, scalable software and workflow solutions.
- Strong technical aptitude and ability to collaborate effectively with software engineering and product teams.
- Excellent analytical, problem-solving, and systems-thinking capabilities.
- Exceptional written and verbal communication skills.
- Ability to influence across technical, operational, and executive stakeholders.
Nice To Haves
- Licensed pharmacist with clinical or operational pharmacy experience.
- Experience managing pharmacy purchasing, contract compliance, GPO purchasing, or medication spend optimization within a hospital or health system.
- Experience in integrated delivery networks or large health systems.
- Experience with pharmacy automation technologies such as automated dispensing cabinets, robotics, packaging, or fulfillment systems.
- Familiarity with healthcare supply chain platforms, ERP systems, or pharmacy information systems.
- Experience with analytics, optimization, or AI technologies applied to healthcare operations.
- Experience working in healthcare technology, SaaS, or enterprise software environments.
Responsibilities
- Serve as a Tecsys subject matter expert on pharmacy operations, purchasing workflows, inventory management, regulatory requirements, and industry trends.
- Maintain deep knowledge of pharmacy market dynamics, operational challenges, and evolving customer needs.
- Provide expert guidance on pharmacy regulations and standards, including DSCSA, 340B, controlled substances, medication traceability, and audit requirements.
- Partner with Product Management to translate pharmacy workflows and market needs into scalable software capabilities.
- Help define best-practice product behavior for pharmacy-specific workflows, including: pharmacy purchasing and sourcing strategies, medication procurement and wholesaler ordering, contract compliance and purchasing optimization, inventory optimization, replenishment, shortage mitigation and substitutions, lot and expiry management, pharmacy automation integrations.
- Validate solution designs to ensure they align with real-world pharmacy operations.
- Support Engineering by providing requirements and clarification for complex pharmacy-related initiatives.
- Support strategic sales opportunities by helping validate prospect requirements and demonstrating pharmacy domain credibility.
- Participate in customer discovery sessions, executive discussions, and strategic account engagements.
- Help position Tecsys solutions against market needs and competitive alternatives.
- Advise implementation and services teams on workflow design, best practices, and operational optimization.
- Help identify opportunities to reduce unnecessary customization by promoting scalable best-practice workflows.
- Assist with complex customer challenges and strategic escalations.
- Monitor emerging trends in pharmacy technology, automation, analytics, and AI.
- Help identify strategic opportunities for product investment, partnerships, and innovation.
- Provide pharmacy domain insight to support long-term product strategy and market positioning.
Benefits
- competitive compensation
- opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Director
