Director, Impact (18 month contract)

Tim Hortons Foundation Camps•St George, ON

9h•CA$100,000 - CA$130,000•Hybrid

About The Position

The Director, Impact is a storyteller and strategist responsible for leading the strategic integration of Tim Hortons Foundation Camps (THFC) youth programs and research into a cohesive, industry-leading social impact narrative. This role bridges the gap between evidence and emotion, transforming program findings, longitudinal data, and participant experiences into compelling stories that demonstrate the impact of THFC's work. The position drives alignment across impact, brand, programming, and fundraising, and plays a critical leadership role in shaping how THFC defines, measures, and communicates impact. It embeds data-driven decision-making and advances forward-looking strategies rooted in youth development.

Requirements

Advanced degree in a relevant field (e.g., social impact, public policy, evaluation, education, or related discipline) or equivalent experience.
5+ years of progressive leadership experience spanning social impact, corporate social responsibility, strategy, or youth development.
Demonstrated ability to translate impact data into strategic insights, stakeholder value, and compelling narratives.
Strong understanding of CSR frameworks, impact measurement, and stakeholder engagement.
Proven ability to influence senior leaders and align cross-functional teams around shared strategic outcomes.
Exceptional communication skills with the ability to distill complex concepts into clear, actionable messaging.
Strong leadership, coaching, and change management capabilities.
Experience managing external partners, research institutions, and cross-sector collaborations.
Ability to operate effectively in a fast-paced, evolving environment.

Nice To Haves

Experience working at the intersection of non-profit and corporate environments is strongly preferred.
Bilingual in French and English considered an asset.
Willingness and ability to travel across Canada, the US, and internationally.

Responsibilities

Lead the evolution and execution of THFC’s impact strategy, positioning youth programs as a core driver of social impact and brand value.
Transform program outcomes and longitudinal research into clear, emotionally resonant narratives.
Partner with executive leadership, corporate stakeholders, communications and fund development teams to align impact strategy with enterprise priorities.
Serve as an advisor on THFC impact strategy, ensuring alignment between community investment, program delivery, and measurable outcomes.
Lead the execution and evolution of the TIMpact365 measurement and evaluation strategy.
Make research actionable and accessible by translating findings into plain-language insights and decision-ready tools.
Ensure all research initiatives maintain methodological rigor while prioritizing usability, clarity, and relevance.
Identify emerging trends and benchmarks in corporate social responsibility, youth development, social impact, education and AI to inform strategy.
Translate data into insights for executive leadership and Board of Directors.
Lead the expansive repositioning of the participant journey—from first point of contact through program participation and into long-term alumni relationship.
Reframe and reposition what it means to be part of THFC’s community—developing a longitudinal identity for participants.
Steward a participant alumni strategy—designing the structures, touchpoints, and storytelling platforms that keep alumni meaningfully connected to THFC.
Leverage alumni voice and longitudinal outcomes as a cornerstone of impact storytelling.
Lead the revision of data systems, journey mapping tools, and engagement frameworks needed to track participant experience at every stage.
Foster strategic partnerships with academic institutions and corporate partners to enhance credibility, reach, and innovation.
Serve as a recognized subject matter expert, providing strategic insight, sector expertise, and informed guidance.
Support corporate, communications and fund development teams in articulating a compelling, evidence-based case for support.
Oversee the development of annual impact reporting that goes beyond data presentation—crafting narratives that connect numbers to real lives.
Partner with communications and fundraising teams to integrate impact storytelling into restaurant owner engagement initiatives, brand campaigns, donor engagement, and stakeholder communications.
Ensure consistency and clarity in how THFC defines and communicates impact across all channels and audiences.
Elevate participant, educator, alumni, and restaurant owner voice as the heart of THFC’s impact story.
Build organizational capability in impact measurement, data literacy, and CSR strategy alignment through coaching, tools, and systems.
Develop and manage departmental budget, ensuring strategic allocation of resources aligned with impact and CSR priorities.
Evaluate and implement tools and technologies that enhance data collection, analysis, visualization, and reporting.
Support the development and execution of youth engagement strategies (e.g., Youth Advisory and Camper Engagement Councils).