Director, HR Technology & Data

International Justice Mission•Virginia - Remote, VA

21d•Hybrid

About The Position

International Justice Mission (IJM) is seeking a Director, HR Technology & Data to provide strategic leadership and governance for its global HR technology ecosystem, people data strategy, and workforce analytics. The Director will advise HR and business leaders on workforce insights, HR systems, data governance, compliance, and technology innovation. In close partnership with Global People Support (GPS), Global Finance, Global Technology Solutions (GTS), Global Risk & Legal (GRL), and regional leaders, this role will strengthen organizational effectiveness through data-driven decisions and scalable technology solutions. The Director manages a global team of analysts and specialists responsible for effective systems and processes and operational excellence. The position is based in the Washington, DC area and may be hybrid, with onsite work Tuesdays and Thursdays. It reports to the Vice President, HR Operations. Candidates must have current authorization to work in the United States; visa sponsorship is not available now or in the future. The role also participates in IJM’s community of spiritual formation.

Requirements

Bachelor’s degree or certification in Information Technology, Information Systems, or an equivalent combination of education and experience.
Ten years of progressive experience in HR Technology, HR Operations, HRIS, People Analytics, or a similar field.
Substantive experience supporting a multi-country workforce and its associated data protection laws.
At least five years of people leadership experience.
Demonstrated success leading enterprise Workday implementations, deployments, and optimization programs.
Experience developing workforce analytics strategies and reporting frameworks.
Workday HCM certifications.
Experience with Workday systems configuration, advanced reporting, and integration tools.
Experience with data visualization tools such as Power BI or Tableau.
Experience leading technical projects.
Experience writing UAT criteria or scripts for technical system requirements.
High proficiency in report writing and data/statistical analysis.
Advanced proficiency with data protection methods and laws.
Eager commitment to IJM’s Christian, Professional, and Bridge-Building Core Values.
Strong customer-service orientation and practical problem-solving behaviors.
Ability to conceptualize, analyze, and explain complex and abstract problems in lay terms.
Ability to manage multiple or competing priorities in a fast-paced environment.
Ability to manage cross-cultural relationships and influence without formal authority.
Current authorization to work in the United States; visa sponsorship is not available.
Ability to meet IJM’s requirement that employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.
Willingness to undergo a background check, police clearance, and thorough reference review.

Responsibilities

Develop and execute a global HR technology strategy aligned with organizational priorities, including ownership of the long-term roadmap for Workday and related HR systems and tools.
Establish governance frameworks and manage system configurations, security, integrations, release cycles, testing, user acceptance testing, training, and other change-management activities.
Lead and collaborate on enterprise-wide HR technology transformation and projects, driving implementation and adoption and aligning with the broader enterprise technology strategy.
Evaluate emerging technologies, including AI-enabled HR solutions and automation, to improve employee and manager experience while supporting compliance, security, and operational excellence.
Establish a global people analytics strategy supporting workforce planning and decision-making, including predictive and descriptive analytics to assess workforce trends, risks, and opportunities.
Lead the development of dashboards that translate workforce data into insights and recommendations for leadership, including on attrition, engagement, and rewards.
Promote evidence-based decision-making across GPS and IJM leadership and build data literacy among HR business partners and managers.
Lead a global team responsible for HR systems, reporting, analytics, and data governance, providing strategic direction, coaching, and professional development.
Create a high-performance team culture focused on innovation, customer service, and continuous improvement.
Develop global standards for data protection, security and access, policies, definitions, and processes to ensure compliance with laws and regulations governing cross-border data sharing.
Advise leadership on workforce metrics, HR technology investments, and trends.
Lead or participate in cross-functional teams, contributing subject-matter expertise to achieve goals.
Collaborate with GTS and GPS leadership to identify and address system needs and enhancements.
Collaborate with Global Finance on interdependent processes and projects.
Partner with GRL on HR data protection policies and processes.
Educate and train system users on self-service options and escalation protocols.
Participate in IJM’s community of spiritual formation.