Director Hospital Care Coordination - Full Time, Days (Hollywood) - 10132
About The Position
The Director of the Coordination of Care Program develops and implements programs that improve community awareness of hospital services and support patient care through education and outreach to physicians, care facilities, and community services. The director hires and manages Coordinator, Hospital Care Coordination direct reports, helps resolve escalated issues, and facilitates patient transfers from care facilities through transfer services. The role focuses on building relationships to increase the visibility of hospital services. It also manages the daily operations of assigned staff and area and works with hospital staff and leadership to plan community outreach, events, and programs.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience.
- Four years of previous hospital program development experience in areas such as BHU, IOP, Cardiac, or Bariatric services.
- Excellent written and verbal communication skills in English.
- Ability to communicate concisely and effectively with physicians and co-workers.
- Ability to maintain a work pace appropriate to the workload.
- Ability to work independently with minimal supervision and direction.
- Customer service skills appropriate to the job.
- Excellent organizational skills and abilities.
- Ability to establish and maintain effective working relationships.
- Valid California driver’s license and a reliable, insured vehicle.
Nice To Haves
- Master’s degree.
Responsibilities
- Develop and implement programs that improve community awareness of hospital service lines.
- Visit physician offices, senior centers, nursing homes, medical groups, and other community organizations throughout the assigned geographic market to support patient care and align with service-line plans.
- Maintain relationships with physicians, care facilities, and community services to coordinate patient transfers through transfer services.
- Manage daily operations of assigned staff and area, troubleshooting and resolving issues.
- Hire, coach, train, counsel, and assess the performance of assigned staff.
- Plan and execute internal and external events and programs to increase community awareness of hospital services, working with hospital staff and leadership.
- Work with administration to inform and create new practices for hospital services based on community needs.
- Develop expertise regarding hospital strengths, weaknesses, services, and programs within the assigned geographic area.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid Time Off (PTO)
- 401(k) retirement plan
- Health Savings Account (HSA)
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What This Job Offers
Job Type
Full-time
Career Level
Director
