Director, Growth and Outreach

Lifepoint Health • Elko, NV

7d • Hybrid

About The Position

Northeastern Nevada Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network. As a Growth & Outreach Director, you will be a vital part of the team dedicated to making communities healthier. The Growth & Outreach team serves as the bridge between the hospital and the communities it serves, building relationships with providers, community leaders, and local organizations to expand access to high-quality healthcare. This role is ideal for someone who enjoys working independently, building trusted partnerships, and making a visible impact on the growth of a community hospital.

Requirements

• Bachelor’s degree.
• Minimum of three (3) years of experience in healthcare outreach, physician relations, provider relations, business development, healthcare marketing, pharmaceutical sales, medical device sales, or a related field.
• Proven ability to build and maintain professional relationships with physicians, providers, healthcare organizations, and community stakeholders.
• Outstanding interpersonal, verbal, and written communication skills with the ability to comfortably engage healthcare professionals and executive leaders.
• Self-motivated professional who thrives working independently with minimal supervision while effectively managing a large geographic territory.
• Demonstrated ability to identify problems, develop solutions, and consistently follow through on commitments.
• Strong organizational, time management, and relationship management skills with exceptional attention to detail.
• Comfortable traveling throughout Northeastern Nevada on a regular basis, including visits to surrounding communities and regional referral partners.
• Proficiency using CRM systems and Microsoft Office applications.
• High degree of integrity, professionalism, accountability, and customer service orientation.

Nice To Haves

• Experience planning and facilitating provider events, educational programs, networking opportunities, or community outreach initiatives preferred.
• Previous experience in pharmaceutical sales, medical device sales, physician liaison, healthcare business development, provider relations, or clinical outreach strongly preferred.

Responsibilities

• Develop and maintain strong relationships with physicians, advanced practice providers, practice managers, EMS agencies, employers, and other referral sources throughout Northeastern Nevada.
• Serve as the hospital's primary field representative by regularly visiting provider offices, community partners, and referral sources to strengthen relationships and increase awareness of hospital services.
• Identify barriers to patient access, referral challenges, and communication gaps, then collaborate with hospital leadership and service line directors to develop solutions and ensure timely follow-up.
• Promote hospital service lines and strategic growth initiatives, including new programs and specialty services, to increase referrals and market awareness.
• Develop and execute territory outreach plans that maximize referral opportunities throughout Elko County and surrounding communities, including Battle Mountain, Winnemucca, Ely, Jackpot, and other regional markets.
• Build trusted relationships with providers and community stakeholders through regular face-to-face engagement, educational programs, networking events, and community outreach activities.
• Coordinate physician introductions, provider meet-and-greet events, lunch-and-learns, educational seminars, and community events to strengthen clinical partnerships.
• Collaborate with Marketing, hospital leadership, physician practices, and service line directors to support growth initiatives and strategic business development efforts.
• Document provider interactions, opportunities, issues, and follow-up activities within the organization's CRM platform while maintaining accurate outreach records.
• Gather competitive and market intelligence to identify growth opportunities and support organizational strategic planning.
• Serve as an ambassador for Northeastern Nevada Regional Hospital by delivering exceptional customer service, maintaining professionalism, and representing the organization's mission and values throughout the community.
• Regularly communicate referral trends, provider feedback, market opportunities, and outreach activities to hospital leadership and the Growth & Outreach team.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director