Director, Growth and Outreach

Lifepoint Health • Elko, NV

7d • Hybrid

About The Position

Your experience matters Northeastern Nevada Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Growth & Outreach Director joining our team, you’re embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team At Northeastern Nevada Regional Hospital, our Growth & Outreach team serves as the bridge between our hospital and the communities we serve. You'll have the opportunity to build meaningful relationships with providers, community leaders, and local organizations while helping expand access to high-quality healthcare across Northeastern Nevada. If you enjoy working independently, building trusted partnerships, and making a visible impact on the growth of a community hospital, this is an exciting opportunity to do just that.

Requirements

• Bachelor’s degree.
• Minimum of three (3) years of experience in healthcare outreach, physician relations, provider relations, business development, healthcare marketing, pharmaceutical sales, medical device sales, or a related field.
• Proven ability to build and maintain professional relationships with physicians, providers, healthcare organizations, and community stakeholders.
• Outstanding interpersonal, verbal, and written communication skills with the ability to comfortably engage healthcare professionals and executive leaders.
• Self-motivated professional who thrives working independently with minimal supervision while effectively managing a large geographic territory.
• Demonstrated ability to identify problems, develop solutions, and consistently follow through on commitments.
• Strong organizational, time management, and relationship management skills with exceptional attention to detail.
• Comfortable traveling throughout Northeastern Nevada on a regular basis, including visits to surrounding communities and regional referral partners.
• Proficiency using CRM systems and Microsoft Office applications.
• High degree of integrity, professionalism, accountability, and customer service orientation.

Nice To Haves

• Experience planning and facilitating provider events, educational programs, networking opportunities, or community outreach initiatives preferred.
• Previous experience in pharmaceutical sales, medical device sales, physician liaison, healthcare business development, provider relations, or clinical outreach strongly preferred.

Responsibilities

• Develop and maintain strong relationships with physicians, advanced practice providers, practice managers, EMS agencies, employers, and other referral sources throughout Northeastern Nevada.
• Serve as the hospital's primary field representative by regularly visiting provider offices, community partners, and referral sources to strengthen relationships and increase awareness of hospital services.
• Identify barriers to patient access, referral challenges, and communication gaps, then collaborate with hospital leadership and service line directors to develop solutions and ensure timely follow-up.
• Promote hospital service lines and strategic growth initiatives, including new programs and specialty services, to increase referrals and market awareness.
• Develop and execute territory outreach plans that maximize referral opportunities throughout Elko County and surrounding communities, including Battle Mountain, Winnemucca, Ely, Jackpot, and other regional markets.
• Build trusted relationships with providers and community stakeholders through regular face-to-face engagement, educational programs, networking events, and community outreach activities.
• Coordinate physician introductions, provider meet-and-greet events, lunch-and-learns, educational seminars, and community events to strengthen clinical partnerships.
• Collaborate with Marketing, hospital leadership, physician practices, and service line directors to support growth initiatives and strategic business development efforts.
• Document provider interactions, opportunities, issues, and follow-up activities within the organization's CRM platform while maintaining accurate outreach records.
• Gather competitive and market intelligence to identify growth opportunities and support organizational strategic planning.
• Serve as an ambassador for Northeastern Nevada Regional Hospital by delivering exceptional customer service, maintaining professionalism, and representing the organization's mission and values throughout the community.
• Regularly communicate referral trends, provider feedback, market opportunities, and outreach activities to hospital leadership and the Growth & Outreach team.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director