Director, Global PMO & Strategic Transformation

JLL•San Francisco, CA

1d•$150,000 - $220,000•Hybrid

About The Position

JLL is hiring a Director, Global PMO & Strategic Transformation to lead transformation for a global client partnership in its Work Dynamics division and Technology vertical. The client is described as a leading cloud-based CRM and artificial intelligence software company. The role will help transform the partnership from a first-generation outsourcing model into an integrated, service-line-led strategic partnership, guiding projects from ideation and mobilization through global model go-live and operational maturity. Reporting to the Global Account Director and serving on the Global Leadership Team, the role will co-lead the integrated PMO. It will align four workstreams—Change Leadership & Communications, Talent, Budget & Contract, and Processes/Systems/Technology—and direct supplemental Transition Sprint and SWAT resources. The position will also help operationalize the partnership’s multi-year V2MOM strategy and turn strategic ambitions into disciplined, timely results. The position is hybrid, with three onsite days per week in San Francisco; remote candidates may be considered if they can travel to San Francisco monthly. The stated work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Estimated compensation is $150,000–$220,000 per year, plus an annual bonus. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

Bachelor's degree in Business, Operations, Facilities Management, or a related field.
At least 10 years of experience in strategic program management (PMO), management consulting, enterprise change/transformation, or global account transitions within technology or commercial real estate.
Track record of leading large-scale transformation or process improvement initiatives.
Ability to build, lead, and develop high-performing teams across geographically dispersed locations.
Excellent executive communication, presentation, and stakeholder management skills.
Proficiency with project and portfolio management tools and methodologies, such as PMI, Agile, or Lean Six Sigma.

Nice To Haves

Master's degree in business administration, management, or a related discipline.
PMP, PgMP, or equivalent project/program management certification.
Agile or Lean certifications.

Responsibilities

Co-lead the integrated client partnership Transformation PMO and partner with transformation leads across projects to align milestones, stage gates, and executive decisions.
Own and govern the integrated master roadmap across parallel workstreams.
Establish accountability for deliverables, track critical-path dependencies, and resolve cross-workstream bottlenecks.
Coordinate and direct Transition Sprint, JLL Consulting, and SWAT team resources to bridge capability gaps during Phase 1 and Phase 2 mobilization.
Work with HR, Legal, Talent Acquisition, and Regional Leads to oversee readiness for talent transfers, early onboarding roles, and global organizational restructuring.
Structure decision forums, briefing papers, and program governance to protect business-as-usual operational leaders from transformation-related disruption.
Partner with the Global Account Director and Governance & Performance Lead to author, track, and operationalize the annual and multi-year Partnership V2MOM.
Identify and lead strategic business process optimization and organizational efficiency initiatives across JLL Technology, Operations, Experience, Sourcing, and Finance.
Evaluate cost structures, budget impacts, and ROI for proposed changes, and develop data-backed business cases for executive approval.
Turn program, talent, and financial transition data into concise executive dashboards and steering committee presentations.
Facilitate global workshops, alignment summits, and post-implementation reviews to support continuous improvement and the One Team Partnership.